JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Responsibilities:

Have responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectivesManage the JLL Corrigo work order process, systems, and associated data continuity, as it specifically relates to central and facility management/reporting and maximizing Corrigo capabilityComplies with all client CMMS standards and specifications to ensure database/firm integrity and standardizationServe as a Subject Matter Expert for assigned portfolio supporting CMMS systems related questions, support issues, and requirementsResponsible for production of monthly, quarterly, annual, and ad-hoc account reporting and systems analysis.  Reports include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and trainingResponsible for system and user process documentation; developing new documentation as required and updates to existing documentationWork closely with all central team managers to optimize and enhance systems to overcome open opportunities including configuration of system notification messages, print formats and other inbound/outbound communication mechanismsRequest User IDs and passwords for new users via OVID Process in cooperation with finance teamRequest system changes via the Corrigo Data Governance ProcessProvide new user training, advanced user training, and new feature training to the account and client staff as requiredDevelop and deploy inspection, assessment, and audit forms supporting the building facility and engineering teamUsing industry and client best practices, plans, schedules, coordinates and assigned all frequency and work type maintenance activities for group or team of responsibilityInterface with the FM(s) assigned assisting with tactical planning for the team’s goals and objectivesProvide support for meetings and conference room reservations as needed and directedInterface with Vendors including providing direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption. Provide Vendor Coaching on Corrigo. Site and Vendor Management expectations:

Manage the site in accordance with all agreed policies, procedures, and contract scope.Assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the portfolio of respective sites.Support the sourcing SME and area/site managers through the vendor contract procurement processCoordinate internally with other teams which may include fitness, food services, security, and capital projects, et al.Support the site and area manager in the implementation of short and long-term projects for the client.Any other activities to support site operations, including, but not limited to, moves/reconfigurations, events, safety, reception, and mail servicesCollects data and collaborates with operations team to optimize maintenance programs.Maintains liaison with facilities technicians and other management regarding work execution, necessity of altering schedules and manpower statusTracks all asset information, including spare parts and documentationIf applicable, provides direction for inventory clerk (CMMS Admin). May at times provide support with managing physical inventory.Client Relationship Support:Proactively develop and manage client relationships ensuring that expected service levels are achieved.Comply with all requirements of the client contract and meet or exceed key performance indicators.Deliver an exceptional quality of service to the client, as reflected by client feedback.Support the implementation of innovative programs and processes that reduce short and long term operating costs and increase productivity.Self-Management:

Support excellent onboarding, training, and team buildingActively support an environment of teamwork, co-operation, performance excellence and personal successParticipate in the individual performance management program and personal development planningAlign with facilities leadership teamAct as an ambassador for JLL, adopting and maintaining the firm’s core values of Teamwork, Ethics and Excellence

Requirements:

Associate's or Bachelor’s degree in Facilities, Property, Business, or related field desirableMinimum 5 years’ experience managing CMMS/ work order applications, Performance Analytics, Data AnalyticsDemonstrated process orientation and data driven skill setsStrong aptitude for technology and systemsStrong analytical, organizational and presentation skills.Highly proficient in MS Office Suite specifically in Excel supporting data analytics and manipulationProficiency in SmartSheet, MS SharePoint, and data visualizations preferredPossess strong written, verbal and people skillsSuperior customer service skills and a strong orientation to provide exceptional JLL customer experiencePreferred experience with JLL Next Generation MaintenanceAbility to plan and manage work under time constraintsAbility to multitask and work without direct supervisionStrong organizational skills and collaborative style needed

Location:

On-site –Indianapolis, IN

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.