Associate Global Forwarding Agent
C.H. Robinson
C.H. Robinson is seeking an Associate Global Forwarding Agent to join our Global Forwarding division. Associate GFAs are responsible for learning operational concepts and terminology, gaining an understanding our company’s goals and values, and building skill for our industry and organization. In addition to building their skills, Associate GFAs will gain experience by executing small and medium size customer accounts.
At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.
If this sounds like you - and we have captured your attention - apply today as we would like to hear more about you and your experiences!
**Responsibilities:**
+ The duties and responsibilities of this position consist of, but are not limited to, the following: **Maintain Operational Excellence:**
+ Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
+ Apply basic industry knowledge to respond to customer requests.
+ Learn and Execute/Coordinate tasks on the shipments to meet all customer SOP requirements, learn and understand pricing. Complete low to medium complexity customer quotes.
+ Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.
+ **Facilitate Relationships:**
+ Communicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside Vendors.
+ Promote a positive working relationship for all team members Understand and learn to leverage CHR’s network of departments, support teams and leadership.
+ **Other Activities:**
+ Ensure customer SOPs are maintained and adhered to
+ Other duties or responsibilities as assigned according to the team and/or country specific requirements.
**Required Qualifications:**
+ Bachelor’s degree from an accredited college or university
+ TOEIC score of 800 or higher
**Preferred Qualifications:**
Preferred:
+ Associate’s or bachelor’s degree from an accredited college or university
+ Strong communication, prioritization, and multi-tasking skills
+ Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customerneeds
+ High level of attention to detail
+ Values a diverse and inclusive work environment
+ Graduates with a background in logistics
**Equal Opportunity and Affirmative Action Employer**
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
**Your Health, Wealth and Self**
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide company benefits plan that matter to you most, Paid time off (PTO), Social insurance, Meal Allowance, Mobile allowance, Birthday Allowance, Holiday gift and among others, the opportunity to prosper in a Fortune 500 company.
**Why Do You Belong at C.H. Robinson?**
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .
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