general purpose of the position: represent and communicate the kate spade brand and
lifestyle to customers through sales competency, product expertise and by providing the
highest level of customer service

client & service expert:
 achieves individual sales goals
 develops strong product knowledge across all categories
 the sales associate is responsible for ensuring exemplary customer service by
delivering the ultimate kate spade experience
 able to develop a personal clientele through effective use of the selling skills,
proactive client outreach and use of client book
building brand equity:
 understand and communicate the kate spade aesthetic, brand philosophy and lifestyle
to the customer
 demonstrate interest and ability to work as part of a team
operational excellence:
 execute operational tasks as per company directives
 accurately processes all pos transactions
 adhere to and apply visual directives, ensure that store standards are executed daily
physical requirements:
 available to work store schedule, as needed, including evenings and weekends
 standing for extended periods of time
 able to safely lift boxes up to 40 pounds
 comfortable climbing ladders
skills and abilities required:
 professional selling skills and exceptional interpersonal skills
 prior luxury goods experience preferred