Line of Service

Internal Firm Services

Industry/Sector

Specialism

IFS - Human Capital (HC)

Management Level

Associate

Job Description & Summary

PwC Indonesia is an inclusive and equal-opportunity employer that does not discriminate based on physical disabilities, gender, race, religion, or age. Your application will be treated fairly and assessed solely based on job requirements and competencies.

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.

In employee relations at PwC, you will focus on maintaining positive relationships between employees and the organisation, fair treatment, and resolving workplace conflicts effectively. You will play a crucial role in fostering a harmonious work environment.

Assisting in the preparation, review, circulation, and filing of all Employee Relations administration processes, including all ER letters (Warning Letters, Summon Letters, termination letters, employee agreement templates, Early retirement).Maintaining data quality in the database (Cases logbook).Acting as an operator, taking notes (Minutes of Meetings), setting meetings, and booking rooms for all ER meetings and bipartite discussions.Processing bereavement donations for staff who are grieving (immediate family members passed away).Recording the PKWT process.Ensuring the WLK process is updated.Assisting in drafting and reviewing Company regulations (in collaboration with the ER Manager).Updating HC & HCD Policies on Firm Policy and socializing them among HC & Pillars (liaising with Company Regulation).Handling questions regarding Firm Policy, determining when to answer and when to escalate.Preparing agreements and payments for HC-ER third parties (HC-Consultant and APINDO).

Prefered Skills and ExperienceMinimum 3 years’ experience as an HC Employee Relation / Industrial Relation or similar role.Experience with databases and HR software. Experience using Workday is an advantage.Excellent analytical and reporting skills, able to process and analyze big data.Excellent verbal and written communication skills and attention to detail.Proficient with Microsoft Office Suite, especially Ms Excel (advance in using formulas) or related software.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Communication, Complaint Management, Confidential Information Handling, Conflict Resolution, Contract Dispute Resolution, Contract Interpretation, Developing Policies and Guidelines, Disciplinary Procedures, Emotional Regulation, Empathy, Employee Data Management, Employee Relations, Employee Relations Program Development, Employee Surveys, Employee Terminations, Handling Sensitive Information, Human Resources (HR) Policies, Human Resources (HR) Project Management, Inclusion, Intellectual Curiosity, Investigation, Labor Negotiations {+ 4 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date