Company: Oak Street Health

Title: Associate II, Training (RN)

Role Description:

The Associate II, Training is a skilled facilitator of learning who is accountable for effectively delivering - in accordance with a proprietary framework for learning delivery excellence - a variety of highly visible, highly important learning programs across different modalities and tools. Primarily, this role will support delivery of enterprise-wide and care team-specific new-hire onboarding training. This role will deliver and facilitate primarily enterprise-wide NOJ (New Oaky Journey) days 1-2 training and care team-centered new hire training role-based training days 3-5.

Core Responsibilities:

Facilitate meaningful virtual (primarily) and in-person (occasionally, as needed) learning experiences using a variety of tools and across a range of subject areas such as onboarding training, care-team training, and more

Provide coaching and feedback to learners during and outside of training sessions

Manage logistics for learning programs as needed, including scheduling, preparing and disseminating training materials and coordinating with participants

Keep up-to-date with Oak Street Health workflows; Oak Street best practices; and industry trends, and incorporate into training programs when appropriate

Other duties, as assigned 

What are we looking for?

Current license to practice as a Registered Nurse 

Bachelor's degree in nursing preferred

Expertise in Oak Street Health care model and operations or 1-2 years of experience in training front-line employees in a clinical or corporate healthcare setting

Demonstrated ability to effectively engage and motivate learners in gaining comprehensive understanding of learning content

Excellent time management awareness and skills

Critical reasoning and problem-solving skills

Ability to work collaboratively with subject matter experts, instructional designers, and other learning stakeholders in ensuring  training content is up-to-date and relevant

Strong organizational skills and attention to detail

Excellent communication and interpersonal skills

Bachelor's degree in a relevant field, such as healthcare, instructional design, or communications is preferred 

Excellent judgment, trustworthiness, and ability to maintain confidentiality

Clear, direct, and accessible verbal communication skills

Excellent listening and feedback delivery skills

Strong knowledge of industry trends and best practices in training and development

Experience working on a multidisciplinary Learning team

Knowledge of/prior experience with, or an ability to quickly come up to speed on, Oak Street Health's care model 

Ability to travel as needed (approx. 10% of the time with advanced notice)

Experience working with Medicare is preferred 

Experience with measuring training effectiveness and making recommendations for improvement is preferred

Proficiency with (or an ability to quickly learn) the following job-related tools is preferred: 

Video conferencing software such as Zoom, Microsoft Teams, and Google Meets

Presentation software such as Microsoft PowerPoint or Google Slides

Interactive whiteboards such as Miro, Google Jamboard, or Microsoft Whiteboard

Collaboration tools such as Google Drive or Microsoft SharePoint

Learner response systems such as Poll Everywhere or Kahoot

Online assessment tools such as Google Forms or SurveyMonkey

Screen sharing and recording tools like Camtasia

US work authorization

Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and delivering results

Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits: 

Mission-focused career impacting change and measurably improving health outcomes for medicare patients

Paid vacation, sick time, and investment/retirement 401K match options

Health insurance, vision, and dental benefits

Opportunities for leadership development and continuing education stipends

New centers and flexible work environments

Opportunities for high levels of responsibility and rapid advancement

Company-provided work-from-home equipment, including a laptop, computer monitor, docking station, keyboard, mouse, and USB ethernet adapter

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health