Associate III, Service Delivery Management **General Information** Press space or enter keys to toggle section visibility City São Paulo State/Province São Paulo Country Brazil Department SERVICE DELIVERY MANAGEMENT Date Tuesday, February 25, 2025 Working time Full-time Ref# 20035076 Job Level Individual Contributor Job Type Experienced Job Field SERVICE DELIVERY MANAGEMENT Seniority Level Associate **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity) Realizar a análise de documentações, via check list, conforme regras definidas pelos clientes. Controla de localização interna e externa, realiza prenchimento do SLA e atua no tratamento, recuperação e disseminação da informação. Analisar e conferir toda a documentação recebida conforme definido em contrato. Realizar a triagem e agrupamento da documentação conforme definido em contrato; Organizar, digitalizar e indexar a documentação conforme definido no procedimento operacional e regras de negócio do cliente. Acompanhar e garantir SLA contrada; Informar aos Supervisores e Líderes as irregularidades e inconsistências identificadas objetivando a correção do problema; Atuar nas atividades correlatas · Geração de cambial ou validação da liquidação sem cambial, se necessário, efetuar substituição de cambial · Solicitação de arbitragem da moeda e cadastramento da ME · Preenchimento de base de dados de pagamento antecipado, se aplicável · Liquidar a operação e orçar juros (ACC/ACE) · Liquidar a operação e solicitar/aprovar os reais (Trava de Exp) Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.