Trivandrum
35 days ago
Associate III - Product Engineering

Role Proficiency:

Develop applications contribute to maintenance and performance optimization by employing design patterns and reusing proven solutions. Account for developmental activities of juniors in the team with some guidance from Product Engineer I

Outcomes:

      Understand product requirements and user stories from customer discovery process       Ensure requirements coverage of complex features with unit test cases       Troubleshooting development and production problems across multiple environments and operating platforms. Provides technical guidance to the team to resolve challenging programming and design problems       Create effort estimation and ETA for the deliverables assigned ensure adherence to timelines/SLAs wherever applicable       Ensure code coverage and code quality by active participation in code reviews       Ensure adherence to the best practices and standards with provision of periodic status updates       Execute test cases and prepare release document in line with the requirements Influence and improve customer satisfaction

Measures of Outcomes:

       100% adherence to engineering process and standards (coding standards) with minimal or no code review comments w.r.t given guidelines.        100% adherence to project schedule timelines and effort estimation        Number of technical issues uncovered during the execution of the project        Number of defects in the code        Number of defects post delivery        Number of noncompliance issues        Quarterly/timely completion of mandatory domain/technical certifications

Outputs Expected:

Product Requirements:

Understand the functional/ non-functional requirements gathered from stakeholders (Architect
Product Manager
Product Lead
Client) for enhancement Understand new / complex product requirements (functional and non-functional) Seek review inputs from the Architect/Leads and incorporate the same


Product Design and Development:

Contribute to product development
follow SLA and delivery timelines Create POCs to identify the feasibility of new technologies/ products and share the findings with the architecture team for new products Provide technical inputs for product research
design
analysis
testing
process improvement
and complex troubleshooting for critical and large projects Provide technical expertise to resolve challenging programming and design problems Participate in code reviews and eliminate implementation problems early in development cycle Seek review inputs from the product specialist Build code per the design document and ensure compliance on defined standards/guidelines. Support the client in user acceptance testing if required Ensure code quality and 100% code coverage.


Product Testing:

Review Test Cases / Test Plan; conduct integration testing and resolve defects/bugs


Product Training and Documentation:

Provide inputs to technical publications and review documentation of key features
as required


Product Sign Offs:

Resolve existing issues


Project Management:

Provide input on the status of the module development to the development lead


Skills/Certifications:

Upskill regularly and timely completion of mandatory domain/technical certifications

Skill Examples:

Ability to use Domain / Industry Knowledge to independently understand capture the business requirements and fine-tune interact with SME at various stages of the development Ability to use Product Design knowledge to design/implement the business and non-functional requirements Ability to use knowledge of Product Features / Functionality to understand the technical dependency of the product workflow independently analyze the product apply the best practices in own area of work impart training on the various functional modules of the product Ability to design install configure troubleshoot CI/CD pipelines Ability to use Software Design & Development knowledge to develop code per the requirement specifications / user stories independently understand and follow engineering practices. Take technical responsibility for all stages in the software development and review process to ensure all practices are being followed Ability to use UX Knowledge to understand user interface design and implications on product design and development and improve product usability across the user base. Provide necessary input to design team that indicates the user profile/segments and enhanced skiil of users so the appropriate trade-offs can be achieved

Knowledge Examples:

       Domain / Industry Knowledge: Working knowledge of standard business processes within the relevant industry vertical customer business domain        Product Design: Working knowledge of product architecture elements such as client server/SOA based configuration parameters and may specialize in one or more areas        Product Features / Functionality: Working knowledge of the product        Knowledge of Config/Build/Deploy processes and tools        Knowledge of IAAS - Cloud providers (AWS Azure Google etc.) and their tool sets        Knowledge of the application development lifecycle – agile and waterfall        Knowledge of Quality Assurance processes        Knowledge of Quality Automation processes and tools        User Experience Knowledge: Basic knowledge of aspects that enhance product/systems usability; improving the overall user experience

Additional Comments:

Designs, develops, tests, and delivers offerings using leading edge and/or proven technologies. Works in an Agile, collaborative environment to understand stakeholder requirements. Designs, codes, and tests innovative component-level software solutions. Ensures that the implemented solutions are unit tested and ready to be integrated into their product. Also debugs customer-reported problems: designs, develops and unit tests code fixes. Guides Functional Objectives or Technologies Job Profile: Working under minimal supervision, this person will perform software development activities related to existing and new product development. The person will be directed by the team leader, architect, and/or manager and will liaison with customer technical staff and FinX technical/clinical staff to perform the following high-level tasks: 1) Understand new requirements and existing design constraints within the product; and 2) Understand or troubleshoot existing problems within the product. The person is expected to develop and document requirement specifications and designs for modules, code and implement those designs, and perform verification and validation of those implementations according to the Watson Health Standard Operating Procedures. The person is also expected to mentor and provide technical guidance to other team members using their knowledge and experience. Job Requirement: • Perform product development in accordance with best practices. • Perform software module requirement analysis, design, and test design as assigned. • Prepare software module specifications, designs, test descriptions and estimates as assigned. • Implement software modules and unit tests as assigned and conduct appropriate module testing. • Conduct appropriate verification and validation activities as assigned. • Detect, report, investigate, and fix product defects as appropriate. • Assist with escalated customer support investigations. • Participate in the review of product engineering artifacts (e.g., specifications, designs, test descriptions, implementations, tests, records, reports, etc) • Assist in the preparation and review of product, engineering, and management plans and reports (e.g., program and project plans) as required. • Prepare technical documents, reports as required. • Under minimal direction, prepare updates to system specifications, designs, test descriptions, hazard analysis, verification and validation test procedures, and related documentation supporting software development to known standards. • Where applicable, mentor less senior team members and peer review product artifacts including requirement specifications, design specifications, code, etc. • Engage actively in design and code reviews of work items completed by the team in conjunction with the Team Lead and/or architect. • Where applicable, interface with customer(s) and WH staff to gather product requirements, present technical aspects of the product, and understand problems with the product. • Work effectively in collaboration with other members of the department, or with managers and staff across the organization with whom tasks must be completed. • Perform other duties as assigned by immediate supervisor or upper management

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