Role Proficiency:
Domain expert at hardware components BIOS settings configurations BKMs coding and scripting languages used in the system. Self manages in delivering results with no guidance
Outcomes:
Personally acquire knowledge of hardware technologies and system domain. Participate in on the job trainings as recommended by projectaccount Apply the learnings in execution development solutions to perform debug isolation and testing as per directions Perform component selection isolation RCA in the event of failure Always adhere to the latest versions of feature document source code binaries w.r.t. testing development and debugging Perform component level and system level testing as per system functionalities Adhere to project timelines and communicate effectively over emails and conversations Mentor junior associates in automation/debug to become more effective in their roles Identify code corrections enhancements and performance initiatives Develop overall team expertise on low-level coding debugging and content development Independently analyse traces/core dump for defects reported internally or by customer to find the root cause Flexible and adaptable to the changing varied working environments shifts and extended working hours Thorough understanding of tools and applications used in the processMeasures of Outcomes:
Completion of all mandatory trainings Adherence to testing methodologies and compliance process Adherence to project schedule and timelines Quick turnaround on defect filing tracking and close follow-up and tests based on project SLA Number of bugs filed analysed closed as per set targets Isolation debugging RCA time taken as per project KPIs Implement at least one impactful process/innovationOutputs Expected:
Requirement:
Expert at hardware requirements; designing a process for smart execution or debug
Debug:
fixes
debug
isolation and root cause analysis. Taking traces and logs for in-depth analysis. Analyse the test results and coordinate with the development teams for bug fixes Participate in defining debug strategies/standards and BKMs
Develop:
debug
prepare instruction on test cases for automation
and debug routing with no guidance
Test:
validate the specification or feature
document the analysis and test results.
Document:
bring up diagnostics
BKM & test results
Status Reporting:
comply with project related reporting standards and processes. Compile documentation of Weekly Status Reports (WSR) showing contribution to execution/debug/test content development. Assist by providing key inputs in reports that are published
Release:
milestones
ETA and test reports
Compliance:
protocols
coding standards
test system setups
test compliance and ESD
Manage knowledge:
source code and specifications. Train the team on best practices
Skill Examples:
Able to perform code walkthrough and understand the modules library and structure Capability in explaining and communicating the code debug process BKMs to the mentors/leads Ability to develop new automation capabilities including Test Case Automation or Debug capabilities Capacity to troubleshoot boards/system and evaluate test results against system specifications Ability to understand the required rework/HW for automation environment Able to support/debug system integration and triage to a specific component causing the issue Ability to manage and guarantee high levels of cohesion and quality Able to work in a team environment Good written and verbal communication abilities Excellent aptitude analytical and problem-solving skills Proactively ask for and offer help Be the organizational mechanism to share coding debug content learnings across teams Ability to work closely and independently with client to perform tasks as per expectations Understand the criticality of the deliverables and perform accordinglyKnowledge Examples:
Knowledge in Hardware Engineering with strong knowledge of C C++ Python and relevant languages Strong Knowledge on Automation Programming or Strong knowledge on Debugging techniques and methodologies Comprehension of hardware design for automation purpose Knowledge in microcontroller/processors 8/16/32 DSP/SoC based hardware architectures Knowledge in protocols interfaces I2C SPI UART USB Display PCIe Type-C Wi-Fi BT Experience in debugging tools like Function Generator Protocol analyser Oscilloscope Putty Tera term and Emulators Knowledge in hardware and product development lifecycle Knowledge in Agile methods for development debug testing implementation and execution Knowledge in electronic testing methodology and standards Proficiency in being able to drive system level debug leveraging appropriate tools and architectural knowledge Automation framework design and implementation according to project structure Organizing monitoring defect management process Handling changes and conducting regression tests Must be proficient with MS Office and Visio Understanding of automation framework or system debug lifecycleAdditional Comments:
We are seeking energetic, hardworking Software Quality Assurance Engineers to join our Customer Support Team and provide world-class support. Strong Windows OS knowledge and in-depth experience with various PC hardware, debugging technologies. Selected person will work closely with our customers, developers, PMs and internal teams on existing and upcoming NVIDIA products, new features, and technologies