We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are

We’re a passionate team, laser-focused on delivering phenomenal customer experiences at every turn. We’re dedicated to building customer loyalty through valuable tech and work hard to foster an innovative and collaborative environment balanced with personal and professional growth. We believe that happy team members create happy customers.  

The Customer Experience (CX) Enablement team provides resources and assistance in an effort to enable the CX organization as well as our Mindbody customers to optimize their potential in their role at the company and/or leveraging the software.

About the right team member

The Associate Instructional Designer, plays a key role in supporting the design and development of instructional materials. Working closely with Product, Marketing, and Customer Experience teams, you will contribute to the creation of engaging and impactful learning content, ensuring alignment with instructional goals and best practices. This role offers the opportunity to learn and grow within a collaborative and dynamic learning environment.

About the roleCreate instructional materials, including presentations, e-learning modules, and other learning resources.Contribute to the design and organization of learning content, ensuring clarity and effectiveness in conveying key concepts.Work with instructional designers to implement instructional strategies and methodologies.Conduct reviews of instructional materials to ensure accuracy, completeness, and adherence to instructional design standards.Implement feedback and revisions to continuously improve the quality of learning content.Work collaboratively with subject matter experts, instructional designers, and other stakeholders to gather information and ensure content accuracy.Prioritizes deliverables effectively while balancing multiple ongoing projectsCommunicate effectively within the team to share progress and address any challenges.Assist in the integration of multimedia elements, such as graphics, audio, and video, to enhance the learning experience.All other duties as assignedSkills & experienceBachelor's degree in Instructional Design, Content Design, Education, or a related field.1 year’s experience with Mindbo1+ year’s experience in instructional design, content design, education, or e-learning.Needs to have fluent english as will be creating content to train english speakers.Familiarity with instructional design principles and best practices.Proficiency in using instructional design tools and e-learning platforms is a plus.Self-motivated and directed with an ability to learn quickly and autonomouslyExcellent communication and collaboration skills, with the ability to engage and motivate learners through e-learning toolsStrong organizational skills with keen attention to detail and ability to manage multiple tasks simultaneously to meet deadlines and prioritize appropriatelyAbility to adapt to an agile working environment including work assignments and priorities based on business needs.Passion for learning and professional development, with a commitment to promoting a culture of continuous learning within the organization.Tech savy with the ability to quickly learn and acquire new industry, company, product, or technical knowledge efficiently.

 

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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