**About Us** Ameren is a leader in the energy industry, and our transformation toward more clean, renewable energy is also transforming other industries and infrastructure in our communities. As a regional company serving local customers, we not only serve our communities, we're a part of them. This isn't just a job. At Ameren, we invest in you, so you can power the quality of life you want. Diversity, Equity & Inclusion is one of the core values that guides us in everything we do. We are committed to building a skilled and diverse workforce that brings diverse perspectives to every area of our business. **Our benefits include:** + Medical coverage on date of hire + 100% employer paid cash balance pension plan + 401(k) with company match fully vested on date of hire + Minimum of 15 days paid vacation and 12 paid holidays + Paid parental leave and family caregiver leave **About Ameren Missouri** Ameren Missouri has been providing electric and gas service for more than 100 years, and our electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for our 1.2 million electric and 132,000 natural gas customers in central and eastern Missouri. Our service area covers 64 counties and more than 500 communities including the greater St. Louis area. _About The Position_ ​​ _​_ _​_ _The_ _Ameren_ _Missouri_ _Associate_ _Key_ _Account_ _Executive_ _is responsible_ _for_ _enabling our customers to thrive through transformative energy solutions._ _This happens by_ _developing_ _strategic relationship_ _s_ _with customers_ _(_ _primarily_ _large industrial and_ _commercial)_ _and gaining a_ _comprehensive understanding of the_ _operational_ _objectives_ _,_ _business activities, financial_ _health_ _and strategic direction of selected Key_ _Account_ _s_ _in order to_ _implement integrated business_ _objectives_ _focusing on improved customer services and enhanced profitability for both parties._ _​_ _​_ _​_ _Key responsibilities include:_ + ​​Act as a mainpoint of contact between Ameren and key account customers + ​Manage a suite of customers, typically with less frequent and less complex needs + ​Develop strong relationships with numerous levels of management within the key account customersto provide 24/7 service and support,for a designated list of customers. + ​Investigate electric and natural gas service interruptions and provide appropriate level of details to customer on root causes, preventive measures and future expectations. Assist in coordinating maintenance outages + ​Provide key account customer communication and coordination of operations during system emergencies to minimize adverse business impact + ​Perform the duties of the Emergency Operations Center Liaison during storms or system emergencies when assigned + ​Analyze customerbusiness objectivesand operational improvement opportunities and work within Ameren to provide solutions Opportunities could include, but are not limited to: + ​Service and support + ​Electrification + ​Growth or expansion + ​Renewables + ​Assist the Energy Advisor with qualifying the warm leads from Marketing and assist those customers, while looking for opportunities to promote Ameren Products and Services + ​Assist the Key Account Executive team by running reports and assist with projects, on an as needed basis + ​Create/maintain the necessary documents for all annual customer reviews + ​Deliver key account customer intelligence to influence Ameren Missouri customer and operational strategy. Could include coordinating and leading meetings between customer and Ameren executives + ​Facilitate relationships to foster success on large Ameren construction and maintenance projects involving key accounts + ​Maintain customer contact information and log ongoing activities, opportunities, and data points in Salesforce + ​Promote Ameren Missouri Savings Programs, attend Ameren sponsored trade shows, training/certification, etc.​ _Qualifications_ ​​​​ ​Bachelor's Degree from an accredited college or university required. Major in Engineering, Business, Marketing, Communications, Accounting or related field preferred. Two or more years of relevant experience in utility, financial, customer relationship management, business development, engineering, accounting or related field preferred. Experience managing projects across multiple departments preferred. ​​​ **In addition to the above qualifications, the successful candidate will** **demonstrate** **:** ​​​​Proficiency with MS Office Suite of applications. Maneuverability within SharePoint site and Ameren customer portals, including Salesforce, preferred. Understanding of Ameren rates and Missouri's regulatory environment preferred. Knowledge in the basic concepts of electricity and natural gas. Demonstrated ability to be self-motivated, solve problems, analytical skills, make decisions and be proactive. Must be a strong communicator that shows attention to details. Strong presentation, oral and written communications skills required.​​​ _Additional Information_ Ameren’s selection process includes a series of interviews and may include a leadership assessment process. Specific details will be provided to qualified candidates. **If end date is listed, the posting will come down at 12:00 am on that date:** **All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.**