JOB TITLE
Associate Manager - Customer Insights | MAF Retail | Retail Corporate Egypt

ROLE SUMMARY
The Associate Manager – Customer Insights will play a critical role in leveraging internal and external data to identify trends, monitor performance and support business decisions. They will be managing projects to collect, analyze and translate customer data into actionable insights to drive business performance and deepen market understanding.

ROLE PROFILE

Lead research projects to address business priorities and needs.Monitor performance through retail audit, tracking studies analysis and reporting.Synthetize and integrate internal and external data to impact business metrics.Leverage Carrefour customer databases to conduct surveys in-house for agility and cost efficiency.Manage and liaise with agencies to ensure data accuracy and deliverables reliability.Ensure data integrity and quality and enrich data products from internal and external sources.Identify and share market and retail trends to influence business decisions.Manage research agencies and client servicing teams to ensure service and delivery standards are met.

REQUIREMENTS

Bachelor's degree in marketing, business, economics, statistics or another relevant field3-5 years of experience (in FMCG companies is preferable)Analytical reasoning & data analysis skillsResearch methodsAttention to detailProject management

WHAT WE OFFER

At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!Work in a friendly environment, where everyone shares positive vibes and excited about our future.Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.