Client Reference Code: 2025-46197

BE A PART OF THE CONNECTION  

At Spectrum, we ensure the delivery of our internet services to nearly 32 million customers nationwide. As an Associate Network Operations Engineer, you will perform reactive monitoring of all core level telephone, IP and Video elements within network facilities. You will be responsible for initial triage, escalation, and resolution of network troubles, as well as vendor engagement. 

The shift for this position is Wednesday - Saturday 9:30 pm - 8 am CST. In-office attendance in Austin is required. 

WHAT OUR ASSOCIATE NETWORK OPERATIONS ENGINEERS ENJOY MOST 

Opportunities for career growth  Working with cutting edge communications technology  An open communication flow between peer organizations  Being a part of a reliable and supportive team  Growing their talents as an individual and as a team 

Being able to work under pressure is imperative to being successful in this role, as you will escalate customer-impacting and install-impacting (new revenue) major incidents to verticals for each line of business, technology product, critical network facility, and service delivery platform. Your work will ultimately help in the protection of Charter’s growing network.

WHAT YOU’LL BRING TO SPECTRUM  

Required Qualifications  

Experience: Network troubleshooting and/or surveillance experience of zero to two years Education: Associates or Bachelor’s degree in Electronics/Technology or Sciences or industry certification or equivalent work experience Technical Skills: Knowledge of network operations, ability to work with internal and external clients, various operation support groups, vendors, carriers and utilize all network tools and resources to resolve the majority of trouble tickets assigned, ability to troubleshoot and correlation event and alarms skills, knowledge of topology, platforms, and protocols for IP, Voice, and Video networks, knowledge of network operations tools and ticketing platforms, demonstrated aptitude to triage and correlate event/alarms Abilities: Able to work in a teamwork environment  Skills: Able to work under pressure, strong organizational skills, strong communication skills  Schedule: Hours will be determined as business needs dictate  

SPECTRUM CONNECTS YOU TO MORE  

Dynamic Growth: With opportunities to network with other people in leadership roles, you will be able to grow your talents in a supportive community Job Perks: Great benefits as well as opportunities for overtime  Competitive Pay: Generous starting salary  Total Rewards:See all the ways we invest in you --- at work and in life 

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Job Code : ENO345

2025-46197
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13527 Business Unit: Spectrum Enterprise Zip Code: 78758

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