Description We are offering a long term contract employment opportunity for an Associate Operations Coordinator in Auburn Hills, MI - this is ONSITE!! This role is integral to our day-to-day operations, focusing on processing and coordinating various tasks while maintaining a high standard of quality and efficiency. Responsibilities: • Accurately process and activate customer shipments • Build and assign loads according to standard operating procedures • Schedule appointments and track shipments to ensure timely delivery • Consistently update and validate load data in our system to meet company and customer standards • Monitor task boards and email accounts to promptly respond to customer and carrier requests • Document events and escalate concerns when necessary, adhering to established procedures and training • Maintain meticulous attention to detail in all aspects of the role, from order creation to invoicing • Use proficiency in Microsoft Office Suite of programs to manage and maintain accurate records • Prioritize tasks effectively to manage time and meet deadlines • Uphold a diverse and inclusive work environment, fostering creativity, innovation, and business growth. Requirements • Demonstrated proficiency in Customer Service and Communication skills. • Familiarity with standard Office Functions and Operations. • Proven experience in Training staff in Procedures and Company Policy. • Ability to Schedule Appointments and manage Invoices with attention to detail. • Commitment to Quality in all Shipping Functions executed. • Excellent Time Management skills and ability to Prioritize tasks effectively. • Proficiency in Microsoft Office Suites and data loading tools. • Previous experience in a Call Center environment is desirable. • Understanding of Standard Operation Procedures and ability to implement them creatively. • Demonstrated ability to contribute to Business Growth through Innovation. • Knowledge of Discrimination Laws and Affirmative Action Plan is a plus. • Strong organizational skills with a keen eye for detail. • Ability to work effectively under pressure while meeting deadlines. • Excellent verbal and written communication skills. • Proven ability to work as part of a team and independently. • Demonstrated ability to handle confidential information with discretion. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .