Description We are offering a permanent employment opportunity for an Associate Operations Coordinator in Eden Prairie, Minnesota. This role involves streamlining operations and providing top-notch customer service in a detail-oriented setting. Responsibilities: • Accurately process customer credit applications to ensure efficiency • Maintain precise records of customer credit • Handle customer inquiries and deliver solutions effectively • Monitor customer accounts and take proper action when necessary • Create orders, activate shipments, and build loads as per office policies and standard operating procedures • Schedule appointments and track shipments diligently • Document events and escalate issues when required • Validate the accuracy of load data in systems according to the required standards • Respond promptly to customer and carrier requests through assigned email accounts • Execute tasks with a focus on quality and efficiency • Undertake any other responsibilities as assigned, adhering to team and country-specific requirements. Requirements • Proficiency in customer service skills, with a focus on providing quality service and building strong relationships • Excellent communication skills, both written and verbal, with the ability to clearly articulate messages to different audiences • Experience in managing office functions, including scheduling appointments and handling invoices • Proficiency in Microsoft Excel, Outlook, and other Office Suites, with a particular emphasis on data management and organization • Prior experience in training team members, with a focus on operations and procedures • A strong understanding of operations management, including the ability to execute standard operation procedures effectively • Experience in managing shipping functions, including the coordination and tracking of shipments • Exceptional time management skills, with the ability to prioritize tasks and work under pressure • Adherence to company policy and procedures, ensuring consistency and quality in all operations • Strong interpersonal skills, with the ability to collaborate effectively with team members and stakeholders • Proficiency in using call center technology, with a focus on efficiency and customer satisfaction • A creative and innovative mindset, with the ability to contribute to business growth strategies • Experience in using Microsoft Teams for effective team communication and collaboration. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .