This position is responsible for timely and accurate resolution of patients accounts. Responsibilities may include but are not limited to obtaining specific information to generate an accurate financial and demographic record, insurance verification, prior authorization, coordination of benefits, appeals. Communicate with payers and patients to achieve accurate payment information and financial counseling/individual solutions.  The position adheres to departmental productivity, quality, and service standards in support of operational goals. 

High School Diploma/GED.  0-3 Years of Experience; Associate's Degree preferred.  Minimum one-year medical office experience or combination of extensive customer service work experience and education in insurance verification, patient registration, and medical terminology.  Requires working knowledge of payer billing requirements, regulations, and the third party appeal and denial process.