Company :HM Health SolutionsJob Description : 

JOB SUMMARY

*Hours Sunday-Friday 11:30PM-8:00AM* (10% 3rd Shift differential)

Want to join a busy fast-paced environment and work for a Highmark Blue Cross Blue Shield subsidiary at one of their three print to mail manufacturing facilities with ISO9000 and ISO45000 current certificates?

We are seeking a reliable and organized Associate Print Shop employee who will assist in shift operations to meet multiple deliverables. After training on equipment and business processes, you should be able to effectively prioritize documented assignments and complete them with Quality, Accuracy and Timeliness. A positive attitude, strong work ethic, and customer service focus are a must.

Apply to our premier print and mail facility where teams of operators in conjunction with support from analyst teams print documents and insert the documents on high-speed inserting equipment and prepare them for US Mail. This is a training facility where successful incumbents can advance over time through positions with increased competencies, complexities, responsibilities and a consistent demonstration of core behaviors in your everyday work with co-workers and business partners.

Experienced and entry level candidates are welcome to apply. Salary is commensurate on relevant work experience and education. Interview candidates will pass an online behavior assessment.

After onboarding activities for compliance training, benefit selection and introductory activities, the Associate Print Shop Operator will be assigned to equipment and processes such as:

High Speed Roll-feed and cut-sheet printing, High-speed Mail Inserter, SendPro Meter, US Mail and Vendor Package Shipping, Mail Sort Preparation, Quality Control and other peripheral duties associated with a Print to Mail facility.

Incumbents will be trained by senior staff and co-workers. Performance will be tracked and measured by the incumbent’s demonstrated ability to learn new skills and put them to use effectively and consistently. Coaching and guidance by the incumbent’s team manager will provide constructive feedback on progress and deliverables on training, performance goals and core behaviors.

ESSENTIAL RESPONSIBILITIES

Produce printed media for the organization through use of printing presses and high volume duplicating equipment.Perform associated copying tasks and binding and/or finishing work. Ensure quality control measures and pull samples for quality testing.Provide maintenance and/or minor repair of equipment.Incumbent will consistently address and escalate issues which impact Quality, Accuracy and Timeliness with senior staff or the Team Manager. Incumbent, on assigned equipment or processes will follow learned training techniques to meet strict guidelines in Quality, Accuracy and Timeliness to ensure multiple daily product deliveries are met. Performs other duties as directed. 

EDUCATION

Required

High School Diploma/GED

EXPERIENCE

Required

Print Services experience

0-1 years of Print to Mail experience or production manufacturing, including inventory control, large equipment maintenance, retail warehousing, customer service oriented jobs.

Language (Other than English)

None 

Travel Required

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly 

Does Not Apply

Travel regularly from the office to various work sites or from site-to-site 

Never

Works primarily out-of-the office selling products/services (sales employees) 

Never

Physical work site required  

Yes

Lifting: up to 10 pounds 

Constantly

Lifting: 10 to 25 pounds 

Frequently

Lifting: 25 to 50 pounds 

Occasionally

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

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