Position Overview:

The Associate Product Manager is a part of the HomeServe Product Management team.  As an Associate Product Manager, you will work with the team to help organize and define our various product lines as well as participate in planning their go-forward strategy.

 

Responsibilities:

Develop a thorough understanding of and serve as the subject matter expert for assigned product lines. Assist with the development of product roadmaps and product value proposition. Develop and report on key product metrics. Work cross-functionally with key internal stakeholders to ensure we are meeting customer, client, and compliance needs. Serve as a key point of contact for our call center and client teams regarding product questions. Assist in driving strategy regarding the simplification of our product lines. Conducting competitive analysis to help understand gaps and inform future product development. Ad-hoc responsibilities as assigned.

 

Essential Functions:

Essential Job Function

% of Time on Function

Develop understanding and serve as SME for assigned product lines

40%

Assist in developing product roadmaps and product value proposition

25%

Conduct competitive analysis to understand gaps

25%

Ad-doc responsibilities as assigned

10%

 

 

Total

100%

 

Job Requirements:

Bachelor’s Degree or 1-2 years’ relevant work experience. Experience analyzing reports and identifying key trends. Excellent organizational skills and ability to juggle multiple priorities and effectively meet deadlines. Ability to prioritize on a short-term and long-term basis to assure maximum efficiency. Must possess initiative, balanced judgment, objectivity, and the ability to plan. Ability to take direction and work toward completion of a goal while communicating progress and roadblocks as appropriate.  Strong attention to detail. Strong work ethic and willingness to take ownership. Intermediate to advanced Microsoft Office (Excel, PowerPoint, Word) skills. Experience with the home services industry and or subscription-type membership products is a plus

 

Minimum Physical Requirements: 

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone.  The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

Salary Range: $65,643.18 - $75,270.85

Annual Incentive Bonus Potential: 5%

HomeServe USA is an equal opportunity employer.

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