reach its destination. The SwiftRef product is a suite of data-sets and delivery channels which allow banks to populate accurate reference data as part of their payment preparation process.
The role is for a Product Manager in the SwiftRef product development team.
Key Responsibilities:
Understanding customer needs, capturing feedback, consolidating requirements, and translating them into requirements for our IT teams
Work with the SwiftRef Product Owner to define and maintain product roadmaps, using agile tools and methodologies
Performing thorough market and competitive analysis on the payments and financial reference data landscapes
Competency Profile:
Direct experience working with SwiftRef data or demonstrate familiarity with payment reference data in general. For example, SSIs or regulatory payment purpose codes
Knowledge of the different Payment Market Infrastructures and Payment Operators
Experience in working on cross-border payments, including familiarity with ‘Currency Guides’ is a plus
Collect and process business requirements, from internal stakeholders and customers
Write supporting documentation, like functional specifications or test/use cases
Liaise with Support on customer queries and support cases. Must be a problem solver. Must have the ability to proactively identify and resolve issues, including unique, complex problems. This includes the ability to prioritise effectively
A team player with strong interpersonal skills, who can collaborate effectively with regional teams
Experience with Agile Tools (JIRA, Confluence, BitBucket) and visualisation tools such as Tableau, Microstrategy and Excel are an advantage
Qualifications:
Minimum 5 years of Product Management experience or Payment Operations experience
Educated to degree level or equivalent professional experience
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We help you make a difference
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.