St Paul, Minnesota, USA
4 days ago
Associate Quality Improvement Consultant
Overview Fairview is looking for an Associate Quality Improvement Consultant to join our Ambulatory team! Job Summary The Quality Improvement Consultant, at all levels, examines complex organizational issues in order to identify, develop, and execute on projects that will impact the strategic priorities for quality improvement. This individual is primarily responsible for: 1) Partnering with operational leaders and their teams to drive breakthrough clinical improvement aligned with strategic priorities by developing process/performance improvement (PPI) plans by scoping projects and establishing charters, directing/managing implementation teams, and bringing projects to completion 2) Driving a continuous improvement mindset and educating leaders and teams on various improvement methodologies This role oversees and executes cross-departmental, cross-functional, complex projects requiring strong collaboration with dyad clinical and operational leaders, central business operations, and other stakeholders. The ideal candidate will be sophisticated in project management and performance improvement methodologies (six sigma, lean, IHI, etc.), and will provide coaching to less experienced consultants. This role will also calculate return on investments in quality projects and support tracking and reduction of costs for patients and the organization. Location This is a mobile position that will require onsite work so a reasonable commute is required for the position. About Fairview Fairview Health Services is an industry-leading, award-winning nonprofit that offers an entire network of healthcare services. Fairview is one part of M Health Fairview, a partnership between the University of Minnesota, M Physicians and Fairview Health Services. Together, we combine the University’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies, and benefit management services. Apply today to join our 34,000+ employees and 5,000+ system providers working to build lasting relationships with the people we serve: our patients, our communities, and each other.  Responsibilities Job Description Job Expectations: Lead and facilitate multiple process improvement project teams simultaneously utilizing improvement methodology (e.g. Lean Six Sigma) for UMMC and MCH Takes initative to develop transformative solutions to intractable problems Serve as internal expert on process improvement tools and techniques with a focus on Lean Six Sigma Applying an analytical/quantitative approach to problem solving by obtaining and using data and statistical concepts Develops and maintains a strong working relationships with champions, sponsors, process owners and team members to become a trusted advisor Facilitates a boundary-less approach to problem solving – effectively eliminating silos Inspires and guides teams to achieve goals Assists in the delivery of formal training courses of Lean Six Sigma Coaches and mentors other improvement consultants & project team members, providing support and ongoing learning Communicates clearly and effectively Leading and facilitating multiple process improvement project teams simultaneously in the implementation of Lean Six Sigma for UMMC and UMCH Works with Director, team, and site leadership to develop project ideas that will have significant impacts on strategic priorities Effectively align and scope projects – Define the goal for improvement, the defects or waste to be eliminated or improved and identify team members Ensures the development of necessary metrics and tracking systems to allow for active monitoring of project success Manages resources to accomplish goals Organizes work to set priorities and manage multiple and competing demands Develops project management plans by breaking down work into process steps, schedules and accountabilities Assist in the expansion of the education and training of Lean Six Sigma in the organization Assists in the delivery of formal training courses for UMMC leaders, managers and process improvement teams around Lean Six Sigma Coaching/mentoring Green and Black Belts on Lean Six Sigma methodologies Act as both a technical and cultural change agent - serving as a process and organizational catalyst for change Utilize change management tools to accelerate and ensure acceptance of the changes Keeps focus on lasting change Anticipates problems and plans accordingly Breaks down barriers to achieve objectives Qualifications Qualifications Required: Bachelor's Degree; Certified Lean Six Sigma Green Belt (or equivalent) OR willingness to certify within 2 years of hire; 3 or more years of Quality/Process improvement experience (either as facilitator or member of project teams) OR similar amount of clinical experience Preferred: Master’s Degree, Certified Lean Six Sigma Black Belt (or equivalent) OR willingness to seek certification within 2 years of hire, acute care clinical experience Additional Skills and Experience: Expert team facilitator Excellent math and advanced computer skills (e.g. Excel, Minitab, data manipulation, etc) Strong understanding of basic statistics Understanding of care and delivery operations and business operations within a hospital High interpersonal skills, respect of peers, and ability to perform under pressure Ability to manage multiple projects and competing demands Ability to coach & mentor multiple personnel Personal commitment to prescribed learning process EEO Statement EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract Compensation Disclaimer The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical.
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