Job Description

Location(s):

One Canada Square, Canary Wharf, London, E14 5FA, GB

Line Of Business: MIS Commercial Group(COMMERCIAL)

Job Category:

Sales & Marketing

Experience Level: Experienced Hire

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills And CompetenciesFluent in English and one other European language, preferably Italian, German or ArabicPrevious experience in customer service or a client facing role preferableTeam player with ability to work under tight deadlinesGreat interpersonal and communication skillsHighly organized with ability to multi-task, excellent time management skills

Education

Minimum of Undergraduate / First Level degree (or equivalent)

Responsibilities

The Associate - Relationship Management works closely with experienced Relationship Managers to increase mandates and revenue in their assigned regions/lines of business.Support portfolios of new and existing customers across the EMEA regionProvide crucial sales support to ensure premium customer service deliveryPrepare materials for customer meetings and support with meeting follow ups.Complete sales process admin in SalesforceResearch and market intelligenceSupport promoting Moody’s ESG offering and thought leadership in the sustainable finance marketProvide event/conference support and assist with marketing initiatives and outreachDirect customer interactionWork closely with key internal stakeholders e.g. Middle Office, Legal, Compliance, Sales Operations, Billing/Collections teamActively contribute to special projects and ad-hoc initiatives/campaignsSupport and train other team members and new joiners

About the Team

The Relationship Management Associates Team is part of the Relationship Management Team within the Commercial Business sector, operating from both Vilnius and London. This dynamic team collaborates closely with Relationship Managers spread across the EMEA region, who are situated in various locations and time zones. The Relationship Management Associates Team not only enhances the efficiency of the Relationship Managers but also gains the unique opportunity to work directly with customers, engage with different business lines, and contribute to internal projects. This arrangement fosters a rich environment for cross-functional collaboration and professional growth, placing the team at the heart of the company's customer engagement strategy.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.