Pleasanton, CA, USA
1 day ago
Associate Retention Insights Manager

About the company  

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community. 

Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants. 

Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time.  A one-size-fits-all approach does not apply to everyone, and teams are empowered to make decisions best for them. 

 

Bring your flavor 

Building the future of food and well-being starts with you. Join our team and bring your best self to the table. 

#Bringyourflavor 

#LI-MF1 

 

What you will be doing 

The Associate Retention Insights Manager will leverage their in-store experience and analytical skills to identify key issues affecting turnover and develop hypotheses on how to retain store associates. Working closely with teams optimizing salary, benefits, and training, the role will also address inefficiencies in the tools and processes that hinder timely job offers and onboarding. 

The position will be based in Pleasanton, CA  

 

Main responsibilities 

Analyze Turnover Trends: Draw from your store experience to analyze turnover patterns, identify underlying issues, and recommend actionable solutions to improve retention.  Hypothesis Development: Use data insights to develop and test hypotheses on what factors contribute most to associate retention and turnover.  Operational Process Optimization: Collaborate with teams to improve processes related to shift scheduling, workload balancing, and employee performance, ensuring smooth store operations.  Hiring and Onboarding Process Improvements: Identify bottlenecks in the hiring and onboarding process, recommending ways to streamline job offer execution and new hire integration.  Cross-Functional Collaboration: Partner with broader teams focused on salary, benefits, and training to ensure that broader HR initiatives align with store-level needs and retention goals.  Tool & Process Innovation: Use your sense of product development to help enhance or create tools and processes that improve the associate experience and facilitate efficient recruitment, onboarding, and management.  Store Operations Support: Leverage your operational insights to enhance store-level practices that directly impact associate satisfaction and performance.  Performance Reporting: Continuously track and report on turnover trends and the effectiveness of retention strategies to refine and optimize efforts.  Associate Engagement: Lead initiatives aimed at improving associate engagement, career development, and satisfaction across stores. 

The salary range is $ 182,400 to $ 247,800 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.
 

What we are searching for  

Bachelor’s degree in Business, Retail Management, Human Resources, or a related field.  10+ years of experience working in-store environments with responsibility for hiring, managing store associates, shift scheduling, and overall store performance.  Strong analytical mindset with experience using data to identify trends and develop solutions to address workforce challenges.  Proficiency in workforce management tools and HR systems.  Excellent communication and collaboration skills, with a proven ability to work across departments and influence improvements. 

Preferred Skills: 
- Experience with product development in a store environment, particularly in creating or optimizing tools and processes to support employee management. 
- Knowledge of employee retention strategies, engagement initiatives, and performance management within the retail or grocery sector. 
- Familiarity with HR systems, scheduling software, and onboarding platforms.  
- Ability to balance multiple priorities and lead retention-focused initiatives across stores.  

 

What is it like at Albertsons?  

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are. 

  

Albertsons is an Equal Opportunity Employer  

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.    

  

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). 

A copy of the full job description can be made available to you. 

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