Job Description
We are looking for a highly motivated Associate Lab Support Coordinator to provide critical lab support as part of a dynamic lab service team. The role's purpose is to provide a coordinated service to research groups as part of the Scientific Services General Lab Support team. The goal is to enable smooth facilitation and effective function of the working environment by providing a single point of contact to ensure the smooth running of the laboratory environment. The Associate Lab Support Coordinator will typically lead the coordination of services for a designated building or location.
ResponsibilitiesServe as point of contact for customer lab staff, facilitating and coordinating laboratory needs and activities.Work closely with other teams to seamlessly deliver lab support services.Help coordinate the working lab environment daily and notify the inventory team of shortages in point of use cabinets, including but not limited to glassware, lab coats, PPE, and consumables.Occasionally support/coordinate waste removal from labs, ensuring use of waste streams with appropriate third-party vendors.Act as the liaison for escorting third-party vendors to customer lab staff for maintenance and/or repair visits.Meet regularly with key stakeholders, lab staff, service providers, and management to identify, review, and resolve issues in a timely manner, escalating as necessary.Regularly engage with the customer and staff to ensure quality and compliance within the laboratory.Collaborate with customer line safety reps to ensure a high level of safety is maintained in the lab.Provide updates and timely communication to lab users on service work requests.Provide area walkthroughs for new members of customer staff and visitors.Once certified, provide coordination of a 5S (Sort, Set in Order, Shine, Standardize, Sustain) lean service.May be required to cross-train and provide back-up to other lab support areas in their lab.Complete relevant paperwork according to principles of Good Documentation Practice.Help facilitate meetings with the ability to communicate from an area of expertise of LSC functions.Demonstrate appropriate use of office equipment/software after training.Maintain training and compliance in areas of health and safety, security, environmental, and operational aspects of daily activities in the working environment.Essential SkillsAbility to read and interpret chemical labeling and hazardous signage.Good Documentation Practice.High School Diploma or equivalent and 1-2 years experience in a customer-facing role.Additional Skills & Qualifications2 years experience in a customer-facing role within a scientific environment.Professional Certification/Associates degree in a relevant field such as Project Management, 6-Sigma, Business Administration, or Supply Chain.Basic understanding of GLP/GxP and/or experience working in a compliance-driven environment.Experience with 5S (Sort, Set in Order, Shine, Standardize, Sustain) principles.Sufficient knowledge to independently carry out duties of chemical and safe handling practices.Basic knowledge of Occupational Health and Safety.Work Environment
Must be able to work in a laboratory controlled environment requiring personal protective equipment (e.g., lab coat, safety glasses, etc.). Job pace may be fast, and job completion demands may be high. Must be able to remain in a stationary position more than 25% of the time. The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite. Frequently operate on instruments, objects, tools, or controls which will require regularly bending, squatting, stretching, and reaching to perform in a service function. Occasionally move or lift up to 25 pounds with potential for occasional lifting of up to 50 pounds. Specific vision abilities required by this position include, without limitation, the ability to observe details at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to perform the essential service functions of this position. Occasionally operates a computer and other office machinery such as a calculator, copy machine, and computer printer. Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing, and labeling hazardous waste. Potential risk to lab-based hazards including, but not limited to, extreme temperature, biological materials, and hazardous chemicals. May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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