If you are a professional looking for an opportunity to grow and develop your abilities within a dynamic business, Emerson has an appealing role for you!

As an Associate Service Administrator, you will assist customers by identifying the best solution for their application, independently creating quotations and ensuring requests are handled at a high quality, accurately and on time.

If this sounds like an interesting job for you, we welcome your application! 

In This Role, Your Responsibilities Will Be:

Take ownership for customer orders received against quotations and verify them for accuracy.Ensure that the factory items have been scheduled for shipping, internal orders are placed by the purchasing department and service requests are raised.Liaise with Sales team to inform about the status or possible challenges regarding received quotes and orders. Generate proposal documents (technical and commercial) based on a specific proposal template. Maintain all databases accurate and updated.

Who You Are:

You take time to ask questions and define the problem and make learning a priority and a goal. You break down objectives into appropriate initiatives and actions. You keep in touch with customers.

For This Role, You Will Need:

English proficiency (written/read/spoken).Good usage of Microsoft Office Suite (Excel, Word, PowerPoint).Good interpersonal and communication skills.Any experience in a similar role (customer support, sales support, technical sales etc).

Preferred Qualifications that Set You Apart:

Basic knowledge of Industry Processes or Process Control and Instrumentation.Any European language is a plus (Italian, French, German).Previous experience in a matrix organization.

Our Offer to You

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement. 

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.

 

Make this great opportunity yours!