Description

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Beeline Req ID: 1441-1Position Overview:•\tDaily Responsibilities/Job Description:Serve as point of contact for customer lab staff, facilitating and coordinating laboratory needs and activities. •\tThis role will work closely with other teams to seamlessly deliver lab support services. •\tHelp coordinate the working lab environment daily and notify inventory team of shortages in point of use cabinets including but not limited to glassware, lab coats, PPE, consumables. •\tOccasionally support / coordinate waste removal from labs, ensuring use of waste streams with appropriate third-party vendors. •\tAct as the liaison for escorting third-party vendors to customer lab staff for maintenance and/or repairs visits.•\tMeet regularly with key stakeholders (lab staff, service providers, management) to identify, review and resolve issues in a timely manner and/or escalate as necessary. •\tRegularly engage with the customer and PerkinElmer staff to ensure quality and compliance within the laboratory. •\tCollaborate with customer line safety reps to ensure a high level of safety is maintained in the lab. •\tProvide updates and timely communication to lab users on service work requests. •\tProvide area walkthrough for new members of customer staff and visitors. •\tOnce certified, provide coordination of a 5S (Sort, Set in Order, Shine, Standardize, Sustain) lean service.•\tMay be required to cross-train and provide back-up to other lab support areas in their lab. •\tComplete relevant paperwork according to principles of Good Documentation Practice.•\tHelp facilitate meetings with the ability to communicate from an area of expertise of LSC functions.•\tDemonstrates appropriate use of office equipment/software after training•\tMaintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environmentInteraction level with Management/Team Members:Daily

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Skills

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GXP, Laboratory, Customer Service, GLP, 5S principles, chemical and safe handling practices

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Top Skills Details

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GXP,Laboratory,Customer Service,GLP

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Additional Skills & Qualifications

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Skills Overview:Qualifications/years of experience: High School Diploma or equivalent and 1-2 years’ experience in a customer facing role. 2+ years’ experience in a customer facing role within a scientific environment. Professional Certification/Associates degree in relevant field (Project Management, 6-Sigma, Business Administration, Supply Chain) Must Haves: Basic understanding of GLP/GxP and/or experience working in a compliance driven environment. Experience with 5S (Sort, Set in Order, Shine, Standardize, Sustain) principles. Sufficient knowledge to independently carry out duties of chemical and safe handling practices. Basic knowledge of Occupational Health and SafetyTechnology Requirements:•\tIntermediate MS Office Skills: Outlook, PowerPoint, Word, ExcelAdditional Requirements:•\tMust be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. •\tJob pace may be fast and job completion demands may be high. •\tMust be able to remain in a stationary position more than 25% of the time •\tThe person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite. Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. •\tOccasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds). •\tSpecific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. •\tOccasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. •\tEmployee may be required to handle hazardous waste

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Experience Level

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Entry Level

Pay and Benefits

The pay range for this position is $26.73 - $26.73

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Rockville,MD.

Application Deadline

This position will be accepting applications until Jan 28, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.