Description Beeline Req ID: 1441-1 Position Overview: • Daily Responsibilities/Job Description: Serve as point of contact for customer lab staff, facilitating and coordinating laboratory needs and activities. • This role will work closely with other teams to seamlessly deliver lab support services. • Help coordinate the working lab environment daily and notify inventory team of shortages in point of use cabinets including but not limited to glassware, lab coats, PPE, consumables. • Occasionally support / coordinate waste removal from labs, ensuring use of waste streams with appropriate third-party vendors. • Act as the liaison for escorting third-party vendors to customer lab staff for maintenance and/or repairs visits. • Meet regularly with key stakeholders (lab staff, service providers, management) to identify, review and resolve issues in a timely manner and/or escalate as necessary. • Regularly engage with the customer and PerkinElmer staff to ensure quality and compliance within the laboratory. • Collaborate with customer line safety reps to ensure a high level of safety is maintained in the lab. • Provide updates and timely communication to lab users on service work requests. • Provide area walkthrough for new members of customer staff and visitors. • Once certified, provide coordination of a 5S (Sort, Set in Order, Shine, Standardize, Sustain) lean service. • May be required to cross-train and provide back-up to other lab support areas in their lab. • Complete relevant paperwork according to principles of Good Documentation Practice. • Help facilitate meetings with the ability to communicate from an area of expertise of LSC functions. • Demonstrates appropriate use of office equipment/software after training • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Interaction level with Management/Team Members: Daily Skills GXP, Laboratory, Customer Service, GLP, 5S principles, chemical and safe handling practices Top Skills Details GXP,Laboratory,Customer Service,GLP Additional Skills & Qualifications Skills Overview: Qualifications/years of experience: High School Diploma or equivalent and 1-2 years’ experience in a customer facing role. 2+ years’ experience in a customer facing role within a scientific environment. Professional Certification/Associates degree in relevant field (Project Management, 6-Sigma, Business Administration, Supply Chain) Must Haves: Basic understanding of GLP/GxP and/or experience working in a compliance driven environment. Experience with 5S (Sort, Set in Order, Shine, Standardize, Sustain) principles. Sufficient knowledge to independently carry out duties of chemical and safe handling practices. Basic knowledge of Occupational Health and Safety Technology Requirements: • Intermediate MS Office Skills: Outlook, PowerPoint, Word, Excel Additional Requirements: • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. • Job pace may be fast and job completion demands may be high. • Must be able to remain in a stationary position more than 25% of the time • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite. Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds). • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. • Employee may be required to handle hazardous waste Experience Level Entry Level Pay and Benefits The pay range for this position is $26.73 - $26.73 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Rockville,MD. Application Deadline This position will be accepting applications until Jan 30, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.