The Opportunity
You will create an inspiring shopping experience in which our guest feels empowered to customize their space. As the Associate /Operations Manager, you will promote the Ballard Designs brand at every guest encounter and ensure the team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales, and deliver operational excellence.
The store location is Birmingham, AL
Who We Are
Since 1982, Ballard Designs has offered a unique curation of home furnishings and décor from all periods and provenance. Its designers travel the world for inspiration, translating the latest trends in fashion, color, and style into finely crafted products not found anywhere else. Ballard Designs is part of the Cornerstone brands - four interactive, aspirational home and apparel lifestyle brands that deliver inspirations that help customers enjoy, enhance and celebrate life.
With almost 40 successful years as a direct marketer of globally inspired home furnishings, Ballard Designs is growing quickly through our retail and e-commerce divisions. To support this exciting growth, we are looking for motivated, team-oriented individuals to join our retail team. If this sounds like you, we need to meet you!
You will report to the Store Manager
Your Impact
In partnership with the Store Manager, you will oversee and direct the work of 7-9 team members and 2 direct reports, e.g., assign work; evaluate work performance; provide coaching and performance feedback; counsel and discipline team members when warranted; schedule team members. Make plan & drive EBITDA by sales performance management, control cost through optimal scheduling, inventory management and purchasing of supplies. Train and motivate staff to deliver exceptional service that drives repeat business.Competent in merchandise flow processes, including inspecting and receiving new merchandise and entering accurate data into inventory management systemWork collaboratively on floor-sets and continual replenishment of inventory to create an extraordinary guest experienceEffectively model strong leadership activities to drive results; ensure engagement among team represents the Ballard experienceOther duties, responsibilities, and activities as assigned.What You Bring
3+years of management experience in specialty retail or multi-unit retail business environment.Availability to work a flexible schedule, including evenings, weekends, and holidays.Proficiency using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Kronos, and POS systems.Ability to lift and mobilize medium to large items, up to 50 lbsAbility to stand long periods of time and climb ladders.Remote work is not permitted in NYC at this time.
LI-#Onsite
Join us as we enrich life’s everyday moments – including yours. Apply today!
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qurateretail.com for assistance.
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