Perdue Farms is a family-owned food and agriculture company now in its second century of growth and innovation.  We were founded on trust—a value that carries through everything we do. Perdue Foods is a leader in Premium Proteins and Perdue AgriBusiness ranks among the top US grain companies. 

Summary

We are recruiting for a Associate Telecommunications Analyst. The focus of this position includes: analyzing telecommunications services, administrating our telecom expense management tool, research telecommunications cost savings opportunities, and handling month-end close procedures for the telecom department. 

 

This position has a target wage of $18.00 - $27.00  per hour, based on shift, experience and qualifications with annual bonus available (variable depending on performance). Overtime may be available. 

 

In addition to hourly wages, Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1 year, critical illness, accident insurance, dental, vison, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off.  

Principal and Essential Duties & Responsibilities

1. Manage inventory of Perdue issued tablets, to include ordering, tracking, set up and deployment

2. Manage Perdue’s mobile device recycle process

3. Manage incoming and outgoing shipments for the Telecom department

4. Operate the company’s public switchboard, to provide exceptional customer service and route calls appropriately as required

5. Utilize associated telecom applications as advised

Education and Experience Requirements

 

Required:

High-School Diploma or GED equivalent Excellent verbal and written communication skills Familiarity with PC desktop productivity software Must be able to interact with our mobility support vendors to manage service requests and resolve escalated service issues

 

Preferred:

Knowledge of Smartphone Technology and ability to troubleshoot common issues Associate’s degree or equivalent work experience in a telecom/customer service industry

 

Environmental Factors and Physical Requirements

 

Ability to work in an open-partitioned cubical environment Ability to move light equipment or supplies from one place to another Ability to operate a Computer and Phone Ability to provide exceptional customer service in a fast-paced environment Ability to remain stationary up to 7.5 hours a day Ability to work weekends, evenings, and holidays as required

 

Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.