About The RoleThe goal of the Associate Valuation Manager is to provide accurate pricing and an exceptional consignor experience, while facilitating price requests, appointments, and expanding their product expertise. This position will report to the Lead Manager, Valuations Team and should be a subject matter expert in their category, with a foremost knowledge of brand history, iconic styles, and current trends.

What You Get To Do Everyday

Passion for delivering a luxury experience each and every day

Gemological identification experience along with pricing expertise

Knowledge of watch industry pricing and authenticity

Ability to handle multiple complex, time sensitive situations while remaining calm, cool and collected

Effective communicator (both verbal and written)

Demonstrates the skill and willingness to take initiative and to proactively anticipate organizational needs including the ability to meet external and internal deadlines as required

Ability to foresee potential obstacles well in advance of campaign launch dates and to problem solve in order to ensure proper execution of Valuation office processes

What You Bring To The Role

MInimum Requirements:

2-5 years experience working in the luxury space in a customer facing role

Team player able to work effectively and collaboratively across all departments to meet goals and deadlines

Preferred Requirements:

Bachelor's degree from accredited college or university

Graduate Gemologist, Diamond Graduate or Colored Stone Graduate certification from the Gemological Institute of America

Sales experience

Compensation, Benefits, + Perks

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid Parental Leave

Unlimited Discretionary Time Off (DTO)* and 10 Paid Company Holidays

* Unlimited DTO with Manager approval

The expected salary range for this role is $59,608.80-$80,912.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.