Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Associate, Website Merchandising 

 

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

 

About the Web Merchandising Team

The Web Merchandising team is a key function in the Direct to Consumer (DTC) organization that collaborates cross-functionally to help Williams Sonoma continue to create an immersive, ecommerce first experience for our consumers. The team drives site merchandising strategy and execution for all categories, collaborating with merchandising to drive site implementation of product and content strategy, consumer experience strategy and optimization as well as with the digital operations team.

 

Overview of the Associate, Website Merchandising role

As an Associate Website Merchandiser you will execute online business, merchandise, and marketing strategies for two product divisions within the Williams Sonoma brand to maximize sales. Identify opportunities and recommend new concepts to retain current and attract new customers to grow the brand reach and drive conversion. Work collaboratively cross-functionally with creative, merchandising, and e-marketing teams to ensure flawless execution. Participate in a dynamic, fast-paced, and fun team environment.

 

Specific Responsibilities

Manage website merchandising and product discoverability through general site merchandising (Homepage, categories, etc.), navigation/information, architecture, and on-site search optimization. Work with E-Commerce Manager to develop and implement Web merchandising strategy Manage site content, site feedback and enhances overall customer experience across site and across channels Identify and recommend new site content and experiences to address customer needs based on analytics, feedback, surveys, and competitive analysis Interface merchandising teams to ensure site data integrity and correct product set-up Interface with site managers, project management and e-technology team for timely database uploads, site deployments, and reporting of issues Manage database uploads to merchant preview, dev, and QA testing environments Coordinate and participate in daily site testing to ensure correct data integrity Coordinate the archiving of Website seasonal features, functionality, and products Other projects as assigned

Qualifications

2-3 years previous eCommerce, catalog or digital marketing experience. Strong computer skills, including advanced excel skills, and word processing applications, must have an interest in the linkage from systems to the Web, access database experience a plus Strong affinity for the product/concept.  Able to make timely decisions, anticipate problems and provide creative solutions.  Well-organized and extremely detail oriented.  Proven analytical, business planning skills.  Able to deal with ambiguity and a changing environment. Action-oriented and full of energy for challenges  Strong verbal and written communication skills for reporting findings and collaborating with stakeholders.  Ability to present data and insights to non-technical audiences.  Ability to handle multiple tasks and projects simultaneously.  Strong organizational skills to meet deadlines and manage priorities.  Ability to perform work onsite in the San Francisco corporate office.  Operate a computer and communicate via telephone

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:  

A generous discount on all Williams-Sonoma, Inc. brands  A 401(k) plan and other investment opportunities  Paid vacations, holidays, and time off to volunteer  Health benefits, dental and vision insurance, including same-sex domestic partner benefits  Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health 

Your Journey in Continued Learning

In-person and online learning opportunities through WSI University   Cross-brand and cross-function career opportunities  Resources for self-development Advisor (Mentor) program Career development workshops and learning programs Speaker series

The expected starting pay range for this position is $33.00 - $36.00 per hour. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.  

WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.