DUTIES AND RESPONSIBILITIES: 
• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing 
fast and friendly Customer Service. 
• Assists customers by making product suggestions. Makes intercom announcements.
• Engages in suggestive selling and other sales techniques via telephone, in-store intercom and 
one-on-one customer interaction. 
• Answers and responds to incoming calls appropriately. Receives and appropriately resolves 
customer complaints and reports to Store Director as needed.
• Assists with planning daily operation and monitoring production process following company procedures and 
profitability. 
• Trims, cuts, wraps, trays, displays and waters produce. Builds produce displays, rotates and discards outdated 
or spoiled product. Ensures cleanliness of work area and department. 
• Implements effective promotional and seasonal displays. May be responsible for the operation and 
maintenance of the Salad Bar (where applicable) and Fresh-Made. 
• Ability to follow and maintain department standards and requirements such as Fresh Made and 
product freshness. 
• Monitor employees’ productivity and assist with evaluate their overall performance.
• Assists with scheduling employees to ensure adequate coverage and service levels.
• Specific knowledge of duties performed by all department employees; including but not limited to 
opening and closing duties. 
• Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb 
Employee Handbook.
• Responsible for insuring proper code dating for all products within the department are being enforced.
• Assists with physical inventory taken every 4 weeks.
• Assists with controlling inventory to ensure adequate product quantity, quality and freshness and 
maintains inventory levels according to division directives. Stocks and rotates product. Maintains 
and organizes produce cooler. 
• Controls shrink and cost. 
• Implements correct product preparation techniques. Uses and operates related equipment such as pallet 
jack, hand truck, scissors, knives, safety cutters and Sterilox machine.
• Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting 
quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage 
guidelines and follows proper packaging techniques. Processes administrative paperwork and 
maintains accurate department records. 
• Assists with accurately completing, maintaining and monitor daily log sheet, Fresh Made Production 
Chart, sales and labor and other required paperwork and logs. 
• Ensures that proper temperature levels for product are maintained.