Position Details  Position Details

Job Title ASST DIR - FINANCIAL COUNSELOR Position Number 8100459 Job Category University Staff Job Type Full-Time FLSA Status Exempt Campus Maywood-Health Sciences Campus Department Name STUDENT FINANCIAL ASSISTANCE Location Code FINANCIAL ASSISTANCE (02023A) Is this split and/or fully grant funded? No Duties and Responsibilities The Assistant Director – Financial Counselor is a critical member of the Financial Aid Team, providing guidance to Undergraduate and Graduate Students in all aspects of financing a Loyola University Chicago education.

Essential duties include, but are not limited to, the following:

Providing excellent customer service to Students and Parents via phone, e-mail, walk-in, and other forms of engagement regarding all financial aid matters. Conducting file review, preforms professional judgement, completes verification, and updates award packaging as required. Monitoring/maintaining application statuses within the Student Information System. Accessing federal and state systems (COD, NSLDS, GAP Access, FSA, etc.) to verify student aid eligibility. Supporting the Financial Aid Office by managing specific program area(s) such as R2T4, SAP, FWS, Scholarships, Consortium, Veterans, etc. Supporting the University through presentations to various public audiences including FAFSA workshops, financial wellness programs, orientations, and other admission events. Collaborating with Campus Partners to provide a holistic approach to service. Performing other duties as required. Minimum Education and/or Work Experience Bachelor’s Degree in related field and three – five years of related experience, or a combination of education and work experience . A solid knowledge of federal and state regulations is essential. Qualifications Strong organizational and interpersonal skills are a must. Customer service experience preferred. Must be able to work with a diverse student population. Ability to think critically with an eye for detail. Adaptable to change. Must be able to work as part of a diverse Team. Support students and families from all backgrounds. Strong working knowledge of federal and state regulations is essential. Ability to prioritize work and adapt in a fast-paced environment. PeopleSoft experience highly preferred. Certificates/Credentials/Licenses NA Computer Skills Proficiency with Department of Education databases; COD, NSLDS, FAA Access, SAIG. PeopleSoft experience highly preferred. Supervisory Responsibilities No Required operation of university owned vehicles No Does this position require direct animal or patient contact? No Physical Demands None Working Conditions None Open Date 01/23/2025 Close Date Position Maximum Salary or Hourly Rate $58,000/ann Position Minimum Salary or Hourly Rate $54,000/ann Special Instructions to Applicants About Loyola University Chicago Loyola University Chicago is a private Jesuit University founded in 1870 by the Society of Jesus. One of the largest Catholic Universities in the United States, Loyola’s professional schools include programs in medicine, nursing, and health sciences anchored by the Loyola University Medical Center, and the Loyola University Chicago School of Law. Comprised of thirteen colleges and schools, Loyola University Chicago offers more than 80 undergraduate and 140 graduate/professional programs while enrolling approximately 17,000 students. In addition to offering a world class educational experience, Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. Our benefits are centered on health and wellness, financial security, equity, and work-life balance. We offer medical, dental, vision, 403(b), HSA, FSAs, tuition benefit, pre-tax transit benefits, EAP, and more. To view our benefits in detail, click here.

As one of the nation’s largest Jesuit, Catholic Universities, Loyola University Chicago fosters a transformative cultural experience that honors Diversity, Equity, and Inclusion. We are committed to recruiting and retaining a diverse, mission driven workforce that enables a culture of inclusivity. We act with the heart of a nonprofit organization and an academic enterprise with ethical practices that advance the Jesuit Mission. Loyola actively seeks to build a community of diverse opinions, perspectives, and backgrounds that support our Jesuit tradition, while helping Ramblers foster a sense of belonging and affinity for all.

Loyola University Chicago is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion (except where religion is a bona fide occupational qualification for the job), national origin, sex, age, disability, marital status, sexual orientation, gender identity, protected veteran status or any other factor protected by law.
Quick Link for Posting https://www.careers.luc.edu/postings/30808 Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you possess a Bachelor’s Degree in related field and three – five years of related experience, or a combination of education and work experience? Yes No * Do you possess a solid knowledge of Federal and State regulations? Yes No * Do you possess four to seven years of experience working in a financial aid office? Yes No * Do you have experience with PeopleSoft and/or Department of Education systems (COD, NSLDS, etc)? Yes No * Do you have an understanding of medical student admissions, registration and records, financial aid, and/or funding processes? Yes No * Why do you want to work for Loyola University Chicago?

(Open Ended Question)

* How did you hear about this employment opportunity? Public Job Posting Internal Job Posting Agency Referral Advertisement/Publication Personal Referral Website Other Applicant Documents Required Documents Resume Cover Letter/Letter of Application Optional Documents