Job Description

HGV Now Offers Day One Team Member Benefits!*

We are excited to invite you to join our amazing team at Las Palmeras.  Having been named in Newsweek’s “Top Global 100 Most Loved Workplaces®” list, our focus is on our culture of putting people first.  Las Palmeras is located within walking distance to the Orange County Convention Center and adjacent to Universal’s new theme park, Epic Universe, currently in development.  Our newly renovated 290 unit resort offers exciting employment opportunities and growth potential. Our resort has an outstanding opportunity to help our guests have a great time in creating wonderful vacation memories while developing our skills and grow in our career.

Why do Team Members like working for us: 

Day 1 Benefit Eligibility   Driven base pay   Recognition Programs and Rewards   Discounted Hilton hotel rates worldwide!   401(k) program with company match.   Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation   Paid Sick Days   Employee stock purchase program   Tuition reimbursement programs   Numerous learning and advancement opportunities   Daily Pay Option     What will I be doing?   As a Assistant Food & Beverage Manager you would be responsible for performing your position’s responsibilities and driving company success through performing the following tasks to the highest standards: Ensures all guest interactions are handled in a positive, accurate, and efficient manner at all times.  Assists management with ensuring that all departmental activities are performed within the guidelines of appropriate policies and procedures and that all Food and Beverage co-workers are trained in the area of food quality, sanitation, safety, departmental/resort policies and procedures and guest/owner service standards.  Responsible for the operation of the department in the absence of the Food and Beverage Manager.  Participates in all F&B operations on a daily basis to assist with work load and respond to guest/owner inquiries regarding F&B, retail and resort services.  Supervises and accounts for the accurate collection of monies received at the various F&B outlets.  Determines the resolution of problems arising from guest/owner concerns, inventory, supply issues, staffing issues, and other unusual requests and inquiries.  Ensures the provision of special services to owners/guests as directed. Maintains effective communication and coordination of F&B activities with other departments to ensure all standards are met in the areas of productivity.  As requested, assists management in performing administrative duties which may include budget control, scheduling, purchasing supplies, preparation of performance appraisals, etc.  Ensures at the end of each shift that all F&B associates have completed daily checklists and shift closing are accurate.  Witness any drop of company funds from daily transactions.  Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position.