Description

Responsible for welcoming Hotel guests by providing extraordinary customer service in an extremely professional manner and assisting with luggage, packages, valet, or general inquiries.

Essenttial Functions Ensures that all arriving luggage is separated from departing luggage. Arranges transportation on behalf of the guest. Provides information to guests about the local area and points of interest. Provides directions for guests. Provides information about the hotel and its amenities. Ensures that the Porte Cochere is always clean and orderly. Advises Bell Captain of any unusual occurrences. Provides exceptional customer service. Communicates effectively with co-workers, supervisors and guests. Follow all relevant policies and procedures. Drives guest vehicles occasionally as part of job responsibilities. Complies with the company’s recycling program standards. Works safely, following all established safety rules and regulations Additional FunctionsPerforms other duties as assigned.Requirements/Education High school diploma, GED, or equivalent experience preferred. Must be outgoing, friendly and have a positive attitude. Must have good manners and be able to handle some pressure (peak periods). Must be able to handle/carry luggage pieces - 50 lbs. plus. Must be reliable, orderly, and have good organizational skills. Must be cooperative and be able to handle instructions. Must possess good communication skills. Must be able to report to work on time as scheduled. Must be able to work weekends, holidays and nights as needed. Must be able to successfully pass a background check. Must present an overall professional appearance and report to work in appropriate attire. Must possess a valid driver’s license with an acceptable driving record. Must be able to speak, read and write English Organizational Relationships

Accountable to: Supervisor-Bell Captain

Accountable for: N/A

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

Bally’s Dover Is An Equal Opportunity Employer.

Addendum to Job Description

These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

Physical Requirements

X

Seeing

X

Pull ( 50 pounds)

X

Bend

X

Color Perception

X

Climb, Ascend/Descend (Stairs, Ladders)

X

Stoop /Kneel /Crouch

X

Hearing / Listening

X

Lift ( 50 pounds)

Taste

X

Clear Speech / Talking

X

Carry ( 50 pounds)

Smell

X

Touching

Drive (local / long distance)

Repetitive Motion

X

Dexterity /Hand

Walk for Extended Periods

Run

X

Dexterity /Fingers

X

Stand for Extended Periods

Reach (Above Shoulder)

X

Push ( 50 pounds)

X

Sit for Extended Periods

Other:

Mental / Reasoning Requirements

x

Reading – Simple

X

Writing – Simple

Advanced Math Skills

Reading – Complex

Writing – Complex

Analysis / Comprehension

Clerical

Basic Math Skills

Judgment / Decision Making

Work Environment

X

Shift Work

X

Outside

Pressurized Equipment

X

Works Alone

X

Extreme Heat

Moving Objects

X

Works with Others

X

Extreme Cold

High Places

X

Verbal Contact with Others

Extreme Noise

Fumes / Odors

X

Face-to-Face Contact

Mechanical Equipment

Hazardous Materials

X

Inside

Electrical Equipment

Dirt / Dust

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

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