Located along Lake Tahoe in the Sierra Nevada, Harrah’s and Harveys Lake Tahoe properties are the premier employer of choice.
Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US.
· Professional and leadership development
· Paid breaks and a free meal during each shift
· PTO/FTO
· Access to the on-site team member gym
· Health and Wellness benefits after 90 days of service
· On-site Wellness Center and monthly health and wellness initiatives
· Employee Assistance Program
· Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University
· Optional 401(k) plan eligibility after 90 days of service
· Sign on bonus for select positions
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds that immerse, inspire and connect you”. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
JOB SUMMARY:
Responsible for maintaining the Spa areas and ensure a fun-filled, entertaining and exciting environment where the flawless delivery of exceptional service is paramount.
KEY JOB FUNCTIONS:
· Greets and checks guests into the Spa using SOS 5 skills and giving personalized service.
· Maintains accurate knowledge of guests’ treatment and schedules.
· Cleans general Spa areas and refills supplies to ensure a clean, spotless environment and adequate provisions for our guests.
· Assists guests as needed, including delivering amenities (towel, soaps, etc.) and various refreshments in order to provide convenient, courteous, personalized service.
· Educates and assists guests in the use and health benefits of different spa rituals (steam, sauna, etc) and work out equipment.
· Calls Security if emergency situation arises.
· Demonstrates a pleasant and enthusiastic demeanor at all times
EDUCATION and/or EXPERIENCE:
· High School Diploma or equivalent preferred
· Previous health club/spa experience preferred
· CPR training preferred
QUALIFICATIONS:
· Literate and fluent in English
· Excellent guest service skills
· Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
· Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures
PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
· Able to push/move towel carts weighing up to 100 pounds
· Ability to walk, stand
· Ability to occasionally lift up to 60 pounds
· Ability to grasp, reach, bend, finger dexterity, hand-eye coordination
· Ability to hear and use visual inspection
· Ability to occasionally use a step stool
· Ability to occasionally tolerate extreme inside and outside temperatures
Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).