MEX
23 hours ago
Attendee Acquisition Manager
Are you passionate about customer experience and creating unforgettable events? Would you like to drive attendance at world class trade shows and events? About the Business RX is in the business of building businesses for individuals, communities and organisations. We elevate the power of face-to-face events by combining data and digital products to create magical experiences and continual connections at over 400 events in 22 countries across 43 industry sectors. We are passionate about making a positive impact on society and we are fully committed to creating an inclusive work environment, a place where people can grow, thrive and make an impact. About our Team Attendee Acquisition Managers work with event and marketing leadership to define key segments based on the brand strategy along with purchasing power and buying influence within the industry. They work directly with these target segments, with the goal of creating successful relationships and driving them to attend the event. About the Role The Attendee Acquisition Manager uses their customer knowledge and creativity to develop the at-show programming for key attendees. Understanding new data mining opportunities and building customer databases to drive growth is key. Engaging with prospects and collaborating with internal partner groups is critical. Providing insights into the evolution of our customer experience demonstrating a high understanding of customer needs. Responsibilities: + Developing relationships with targeted attendee customers through visits, phone calls, WhatsApp and e-mails throughout the show cycle. + Researching and identifying attendee targets using tools such as LinkedIn and ZoomInfo. + Collaborating with Marketing to build database and execute data mining plans. Supporting the creation of the marketing communications plan for targeted attendees. + Developing metric goals for attendee registration targets. Reporting on weekly registration tracking to ensure attendance goals are met. + Working cross functionally to ideate, plan and execute onsite programming & events, with a focus on elevating the customer experience. + Participating in strategic meetings to develop annual strategy and budget. + Providing personalized service to key attendee customers, managing all aspects of their onsite experience (registration, lounge access, amenities, special programming). + Attending competitive shows and key industry events to strengthen customer relationships while prospecting new business. Identifying key industry associations for possible partnership and event promotion. + Managing and nurturing relationships with external groups such as associations and industry buying groups. + Identifying trends, statistics, and economical factors from the industry and providing insights to internal staff. Requirements: + Must be fluent in English and Spanish + Possess sales, marketing or account management experience + Demonstrate excellent organization and interpersonal skills + Have highly effective verbal and written communication skills + Demonstrate excellent attention to detail + Possess productivity computer skills (Word, PowerPoint, Excel) + Have the ability to travel domestically and internationally as required including RX shows, competitive events, association events and customer visits (30% travel). Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. ยท Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: + Competitive salary + Savings Found + Grocery vouchers + 30 days of Christmas Bonus + SGMM + Life Insurance + Flexible Work Schedule; 2 days per week at the office. Reforma, Glorieta del Ahuehuete We embrace diverse talent and opinions to be the best place for our customers to build their business AND the best place for entrepreneurial people to build their careers. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. #RELXJobs We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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