Audio Visual Specialist II
Valleywise Health System
Under the direction of the Manager IT Service Delivery, the Audio Visual Specialist II position will be responsible for providing quality live audio/video and computer support services for events, meetings, conferences, classes, and broadcasts to Valleywise Health’s Board of Directors, Governing Councils, general meetings, in-house, and community events. The technician will provide user assistance and training with the operation of multimedia systems and will interact with Valleywise Health staff and guests. The technician will also conduct regular inspections of existing audiovisual equipment; perform analysis, diagnosis, and resolution of complex audiovisual hardware problems and implement corrective solutions.
Annual Salary Rate: $53,996.80 - $79,643.20
Qualifications
Education:
Requires a High School diploma or GED.
An Associate degree or higher in Information Technology or a related field is preferred.
Experience:
Must have a minimum (4) years of setup and working knowledge of audiovisual equipment or comparable technology experience.
CTS or CTS-I (preferred)
Experience in installing and configuring auditorium/meeting room A/V systems, but not limited to:
Computer Audio to room speakers
Computer video to projector/Large monitor
Computers/Polycom in conference rooms
MRM display monitors; Confidence monitors; projection displays, screens
Cabling
Teleconferencing equipment
Mood media on-hold hardware
App-video server
YoDeck hardware
Internal video systems that loop on in-house TVs
Future patient educational systems that will integrate with Epic
Psych TV systems
Public address and intercommunication systems
Amplifiers, mixers, microphones
Electronic whiteboards (SMART, Promethean)
Universal remote/control hubs
A/V closet and rack build-out
Entertainment systems (Xboxes), Lobby/Patient TVs, DirecTV systems, Hospital TV head
Specialized Training:
The desired candidate should be experienced in all phases of the audiovisual world - audio, visual, lighting, video, scenic, etc.
Candidate should be comfortable attending to the design, set-up, tear down, and troubleshooting of all A/V equipment, computers, and accessories.
Knowledge, Skills, and Abilities:
Must have a working knowledge of appropriate audio/visual software and equipment audio, visual, projection, etc.).
Must have the ability to troubleshoot and maintain audiovisual equipment and accessories.
Must have excellent e-mail and verbal communication skills.
Requires a high degree of customer service skills.
Must be familiar with the Microsoft Office Suite of products - specifically PowerPoint and Cisco Webex
Requires the ability to work on heights (ladders).
Must be flexible to accommodate a changing work schedule and/or business needs.
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