Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health’s 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing facilities. Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives. Atrius Health is part of Optum, a health services company focused on building the leading value-based care system in the country.
SUMMARY
Under the direction of the practice administrator and Chief of Ear, Nose and Throat, supervises the clinical operations of seven audiological practices and the hearing aid dispensing programs at five of those practices. Serves as a departmental supervisor. Monitors the continuity of systems, procedures and service standards. With Speech/Language Pathology Manager and Project Manager, monitors and co-manages budgets and systems that impact financial performance within department(s) of responsibility. In collaboration with the practice administrator, monitors staffing levels in relation to visit volume. Performs additional functions that may relate to the incumbent's particular expertise, experience, or professional identity.
EDUCATION/LICENSES/CERTIFICATIONSMaster's degree or equivalent in audiology required. State of Massachusetts license in audiology required. American Heart Association Basic Life Support (BLS) strongly preferred. Advanced Cardiac Life Support (ACLS) may be required based on specialty.
EXPERIENCE
Comprehensive knowledge of management and supervisory principles, practices and techniques, often acquired training and work experience. Six or more years of patient experience required.
SKILLS
Excellent communication skills, both written and oral and must also display well-developed interpersonal skills in order to work successfully with all levels of management, staff and patients. Must be able to use computerized system, including keyboard documentation, throughout the day.
Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.
Benefits Include:
· Up to 8% company retirement contribution
· Generous Paid Time Off
· 10 paid holidays
· Paid professional development
· Generous health and welfare benefit package
Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health’s 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing facilities. Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives. Atrius Health is part of Optum, a health services company focused on building the leading value-based care system in the country.
SUMMARY
Under the direction of the practice administrator and Chief of Ear, Nose and Throat, supervises the clinical operations of seven audiological practices and the hearing aid dispensing programs at five of those practices. Serves as a departmental supervisor. Monitors the continuity of systems, procedures and service standards. With Speech/Language Pathology Manager and Project Manager, monitors and co-manages budgets and systems that impact financial performance within department(s) of responsibility. In collaboration with the practice administrator, monitors staffing levels in relation to visit volume. Performs additional functions that may relate to the incumbent's particular expertise, experience, or professional identity.
EDUCATION/LICENSES/CERTIFICATIONSMaster's degree or equivalent in audiology required. State of Massachusetts license in audiology required. American Heart Association Basic Life Support (BLS) strongly preferred. Advanced Cardiac Life Support (ACLS) may be required based on specialty.
EXPERIENCE
Comprehensive knowledge of management and supervisory principles, practices and techniques, often acquired training and work experience. Six or more years of patient experience required.
SKILLS
Excellent communication skills, both written and oral and must also display well-developed interpersonal skills in order to work successfully with all levels of management, staff and patients. Must be able to use computerized system, including keyboard documentation, throughout the day.
Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.
Benefits Include:
· Up to 8% company retirement contribution
· Generous Paid Time Off
· 10 paid holidays
· Paid professional development
· Generous health and welfare benefit package