Auto Claims Adjuster Location Name DE, Wilmington ID 2024-11174 Date Posted 3 days ago(11/11/2024 9:14 AM) Company Berkley One Primary Location US-DE-Wilmington Category Claims Company Details

 

 

Responsibilities

We have an opportunity for an Auto Claims Adjuster to join our Berkley One team! You will be responsible for quality/timely handling and resolution of moderately complex claims in a professional manner.  

 

We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   

 

This position will be based in our Wilmington, DE office  

 

Key functions include but are not limited to:

Handle first and third-party personal lines auto physical damage claims of moderate complexity as assignedManage claims through coverage analysis, investigation, reserving and resolutionIdentify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plansNegotiate and convey claim settlements within authority limitsEstablish validity of claims submitted for payment through coverage research and contact with policyholders, claimants and outside partiesResearch and locate additional information and documentation to investigate, evaluate and properly resolve claimsWrite denial letters, Reservation of Rights and other correspondenceMaintain an effective diary system and document claim file activities in accordance with established proceduresPro-actively manage file inventory to ensure timely resolution of casesDeliver exceptional customer service to meet the needs of the insured, agent and all internal and external customersPerform administrative functions such as expense accounts and time off reporting as required Qualifications Bachelor's Degree or equivalent experience2+ years Auto Physical Damage claims experienceMust have technical, organizational and time management skills, along with self-direction and exceptional customer serviceYou are an excellent collaborator, calm under pressure, possess excellent organizational skills, integrity, and great follow-through on tasksYou are comfortable working collaboratively with colleagues at all levels of the organizationYou have a strong sense of accountability, fun and adventure, along with a natural curiosity to learn how things workComputer literate Additional Company Details We do not accept any unsolicited resumes from external recruiting firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role Connect With Us! Not ready to apply? Connect with us for general consideration.