We know that you are our most valuable asset and supporting and driving your professional growth is important to us.  Welcome to the next stop on the road in continuing with a rewarding career with Caliber Collision!

Auto Glass Fleet Accounts Coordinator

Job SummaryThrough innovative solutions and proactive communication with fleet partners, the Fleet Accounts Coordinator will assist in the creation of work orders, as well as the staging and transportation of fleet vehicles. Additionally, this role will play an integral part in growing the onsite fleet operation at their assigned airport location. Fleet Account Coordinators are committed to ensuring that customers receive the best possible service as a result of their efforts. This is a full time in person role based out of the Chicago O'Hare International Airport with a Mon-Fri schedule. We are offering a pay range of $25-28hr, 401k, accrued PTO and day one benefits.

Role and ResponsibilitiesAssists in the creation and maintenance of vendor and fleet partnership lists, weekly schedules, and vehicle tracking systemsCoordinates new work order requests, stages, and transports according to priority and part availability.Maintains close contact with onsite fleet partners by conducting frequent check-insParticipates in daily production meetings with airport staff, glass techs, GNC, coordinators, and other partners to discuss past, present, and future vehicle needsProvides the Fleet Desk with all requests for glass or mechanical repairsProvides dispatching and workflow support for Fleet Desk as assigned in Omega SchedulerMaintains daily updates on all service requests and coordinate any unexpected services with local Caliber support teamsEnsures all proper documentation is present on invoices in order to be processed efficientlyContributes to the growth of the on-site fleet businessMust be able to lift/carry/move upwards of 50lbsMust be able to work weekendsMust have reliable transportationMust be able to work outside in different weather conditions

Qualifications, Education & Experience: Problem solver and solutions provider with a strong track record of successProactive attitude with a passion for customer satisfactionHigh level of efficiency and accuracyStrong partnership capabilitiesPrior experience in a customer facing role highly preferredAuto Glass knowledge is a plus

Requirements:Must be at least 21 years of ageMust have a valid driver’s license and ability to pass MVR checkMust maintain a professional working appearance