Job ID: 2361
Alternate Locations:
Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership.
We are seeking a skilled and proactive Automated Warehouse Operator to manage our cutting-edge facility from a centralized control tower. This role involves overseeing a high-speed sorter, outbound order lanes, inbound, goods to person modules and an automated storage and retrieval (AS/RS) pick module. The ideal candidate will excel in real-time monitoring, swift troubleshooting, and maintaining optimal flow and efficiency of our automated systems.
Position Detail – Responsibilities
Control Tower Operations:
* Monitor and control warehouse operations from a centralized control tower located in front of the automated systems using advanced software tools and dashboards
* Coordinate and oversee multiple automated systems simultaneously, including the high-speed sorter and AS/RS pick module
* Analyze real-time data to make informed decisions and optimize warehouse performance with a key focus on proactive action and maximizing uptime
* Communicate effectively with floor staff, ops leaders, supervisors and other departments to ensure smooth operations
Real-Time Troubleshooting and System Management:
* Monitor, identify and respond to system alerts, malfunctions, or irregularities in real-time
* Perform remote diagnostics and implement immediate solutions to minimize downtime
* Coordinate with on-site technicians and operators for issues requiring physical intervention with a focus on minimizing disruptions to product flow
* Develop and maintain standard operating procedures (SOPs) for common troubleshooting scenarios and alternative modes of operation
* Continuously monitor system performance metrics and proactively address potential issues by pulling data, analyzing trends, and instructing opts team members to recover/investigate abnormal conditions
Additional Responsibilities:
* Oversee inventory management and order fulfillment processes to and from the automated system components
* Implement and enforce SEAL safety protocols and procedures
* Train junior staff on control tower operations and troubleshooting techniques
* Collaborate with Engineering, Reliability and Automation (ERA), IT and vendor, customer se and quality teams to implement system upgrades and improvements
* Generate and analyze performance reports to identify areas for optimization
Position Detail – Key Qualifications
Bachelor's degree in logistics, supply chain management, computer science/engineering or related field preferred 3+ years of experience running complex automated warehouse systems, with at least 1 year in a control tower or similar centralized management role Strong proficiency in warehouse management systems (WMS) and automated control systems interface knowledge and function Demonstrated ability in real-time problem-solving and decision-making under pressure Excellent analytical skills with the ability to interpret complex data and metrics Strong technical aptitude and quick learner of new technologies Exceptional communication skills, both verbal and written Experience with lean manufacturing principles and continuous improvement methodologies APICS or other relevant supply chain certifications are a plus
Technical Skills:
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.