HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. This is a hands-on position for one of HTC’s retail clients, requiring deep expertise in automation best practices, modern testing tools, and quality engineering methodologies. This is a customer-facing role that demands a strong team player with a passion for delivering high-quality software solutions. The ideal candidate will have strong Automation Experience with a combination of Lead and hands on experience. Must have experience working with Retail Applications or Retail Industry customers. Experience with iOS or Android mobile application testing is required along with expertise in industry-leading tools such as Tricentis Tosca, Katalon Studio, and Selenium. Job Requirements: · Bachelor’s Degree in Computer Science, Information Technology, or a related field. · 7-10 years of experience in Software Testing and Quality Assurance, with a strong focus on automation. · 3-4 years of experience in testing web services (microservices preferred) and API automation. · Hands-on automation experience across Web, Mobile, and Desktop applications using industry-standard tools (Tosca, Katalon, Selenium). · 1-2 years of experience as an onsite Test Lead, serving as a liaison between customer teams and offshore QA teams. · Experience with Agile, Kanban, and DevOps methodologies; knowledge of CI/CD pipelines is a plus. · Strong expertise in test automation frameworks, including Hybrid, Data-Driven, and BDD (Behavior-Driven Development). · Proficiency with tools such as: o JIRA – for test management and defect tracking. o Bamboo / Jenkins – for CI/CD integration. o Confluence – for documentation and collaboration. o GIT – for version control. o SharePoint – for project documentation management. · Strong analytical and problem-solving skills, with the ability to identify, diagnose, and resolve complex automation and functional testing challenges. · Experience in managing test data strategies, including synthetic test data generation. · Excellent communication, organizational, and stakeholder management skills. · Experience working in an onshore/offshore distributed testing model and leading teams across geographies. · Ability to generate and present comprehensive test status reports (daily, weekly, monthly) with insights into project progress and quality metrics. Preferred Qualifications: · Certification in Tricentis Tosca, Katalon Studio, or ISTQB is a plus. · Hands-on experience with cloud-based automation solutions (Sauce Labs, BrowserStack, or LambdaTest). · Experience in performance testing tools like NeoLoad or LoadRunner is an added advantage. · Understanding of security testing methodologies and integration with automation frameworks. Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.