Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Summary:

QCOE Tricentis tool administrator & Test Automation Architect – Senior Associate

PwC Enterprise Testing Managed Service team is looking for a Senior Tricentis tool administrator. This admin will provide administration to the Tricentis suite of products such as Tosca server, DEX (Tosca distributed execution agents), NeoLoad controller and load generators, and the various integrations between these tools and with qTest. This will include software installation of upgrades & patches, user management, and certificate management across a 4 tier (Dev, QA, Prod, DR) landscape.

Additionally, as a secondary responsibility, the individual will perform as an Automation Consultant in the areas of testing tools, CI/CD integration, and Center of Excellence Experience. As a Quality Architect team member, you will additionally be responsible for all activities related to the entire testing tool landscape which includes, but is not limited to, configuring the testing systems/tools, integrating with the other systems, developing standards and best practices, developing test case automation, and providing oversight, guidance, and enforcement to other areas in their test management automation journey.

Primary Duties of the Position:

Tricentis tool admin duties:Perform system and software administration duties for Core Systems (above) running on a combination of Windows VMs, VDIs, and physical servers (note: not responsible of OS, VM, or physical hardware, just software admin level duties)Triage technical issues with Core Systems working with QA architects, QA engineers, and vendor support to determine/implement resolutionApply patches and upgrades to Core SystemsSupport multi-tier landscape for Core Systems for proper patch/upgrade managementFacilitate proper testing across multi-tier landscape for Core SystemsTCOE duties:Configure, support, and maintain the Core Systems Tosca with qTestConfigure, support, and maintain the Core Systems Tosca and qTest with Jenkins CI/CD pipelinesConfigure, support, and maintain the integrations with the Integrated SystemsDevelop, maintain, and enforce best practices and processes for Core & Integrated Systems Tosca, qTest with Jenkins CI/CDProvide oversight and guidance to testing teams through weekly and ad hoc meetings leveraging the Core Systems, Integrated Systems, and best practices/processes definedCoordinate with vendors for Core Systems and Integrated Systems for support activities and triage of issuesRepresent the Quality COE team for the projects assigned by team managementProvide product training and guidance for Core Systems and Integrated systemsResearch/architect/design/implement new testing technologies and integrations

Additional Test Engineer duties:Adopt and utilize the best practices and standard processes established by the QCOE for test management and test executionDevelop / design manual test cases for assigned application(s) working with application team and business partnersLead discussions and actively communicate with test lead, scrum master, project manager, business partners, and application developers for test management and test development activitiesDecompose user stories to develop and design robust test cases and complete test scenariosDevelop / execute manual test cases / scenarios in qTestLink individual test cases in qTest to requirements / user storiesDevelop automated test cases in ToscaLink automated test cases in Tosca to qTestExecute manual test cases in qTest and document resultsReport bugs in Jira linked to qTest projectExecute automated test cases in Tosca leveraging existing integrated technologies such as DEX, qTest/Launch, Sauce Labs, Jenkins CI/CD pipelines, and others as definedCoordinate with the QCOE for peer review of test design strategy, automated test cases, and adoption/adherence of standards and best practicesPerform/support unit testing, integration testing, regression testing, and user acceptance testing activitiesPerformance testing and/or support of performance testing may be requiredAdopt/adhere to execution of RTM (Requirements Traceability Matrix) in qTest to ensure proper requirements to test case coverageIdentify the gaps in the test cases and create the missing requirements / test cases for the gapsProvide product, skill training and best practices knowledge to other team members for test management and automation

Education:

Bachelor's degree or job-related experience as outlined above

Job Related Experience:

Minimum of 5 years in test management areas and test automation

The following certificates are a must:

qTestqTest Automation Specialist 1Introduction to qTest ExplorerTricentisAutomation Specialist Level 1Automation Specialist Level 2Test Design Specialist Level 1Test Design Specialist Level 2Automation Engineer Level 1 Automation Specialist for API

Automation Engineer Level 2Tosca Integration DeveloperTest Architect Level 1Tricentis LiveCompare Studio UsersTricentis LiveCompare ConsumersTricentis LiveCompare Administrators

Preferred Certification

Tosca Query LanguageNeoLoad Professional CertificationAutomation Specialist for SAP

Exposure to Java, C#, Selenium, Appium, Webservices/API are preferrable

Experience in using Jira system for all integration requirements of qTest / Tosca

Required:

Minimum of 3+ years of experience using Tricentis testing automation tools: Tosca (required) in version 2023.1 and above, including such skills as SQL, CI/CD integration, Git, Agile in Android and IOS applications (on Ionic Framework)Minimum of 3+ years of experience leveraging DEX environment from Tosca; create the queues, analyzing the issues within DEX environment and developing best practices using DEX in sharable environment3+ years of experience and proficiency developing, implementing, and executing data-driven or keyword driven testing frameworks using testing tools like Selenium, Coded UI Test (CUIT), Unified Functional Test (UFT), etc. to facilitate test automation5+ years of experience and proficiency in implementing and executing testing strategies, plans, methodologies, and frameworks in support of Agile / SAFe / DevOps / DevSecOps development methodologiesMinimum of 1+ years of experience integrating test management tools into CI/CD pipelineDefine / Develop test strategies, test plans, KPI’s, metrics, defect management and reportingMust be able to lead meetings with other application tester teams for QCOE oversightAbility to translate requirements / user stories into in-depth test casesAbility to define / develop data management strategy and plansAbility to define / develop individual as well as end-to-end test scenariosStrong cross functional collaborationMust be a self-starter with an ability to work with limited oversightMust be able to work with remote / global team successfully

Desired:

Experience with Vision AI and creating custom modules from that engineExperience with NeoLoad for performance testingExperience with HTML, CSSWorking experience with Agile methodologies (SCRUM)Working experience with JiraExposure to Java, C#, Selenium, Appium, Webservices/API are preferrableKnowledge of SAPExcellent communication (written and oral) and interpersonal skillsStrong analytical skills, detail oriented, and ability to troubleshoot issues and provide solutionsShows initiative and goes above and beyond to assist others as neededIn-depth understanding of industry standards

Soft Skills:

Good verbal and written communication in EnglishTeam player spirit is a mustFlexibility to work with multiple assignments as directed by the team managementCommitted, positive and creative mindsetGood presentation skills and ability to engage/drive/lead meetings with the audience on the meetings in positive way even when conflict arises 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Acceptance Testing, Acceptance Testing, Accepting Feedback, Active Listening, Analytical Thinking, Automated Testing, Automation Testing, Communication, Creativity, Data Model Testing, Debugging, Defect Management, Documentation Testing, Embracing Change, Emotional Regulation, Empathy, Fault Analysis, Functional Testing, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Testing, Problem Diagnosis, Programming Languages {+ 19 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date