Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

A professional specialised in automating environments using CACF/Ansible. Must be proficient in scripting and developing playbooks. Experienced with various tools integration and automation related to event and service management. Skilled in ServiceNow integration and automation. Capable of proposing and implementing system enhancements to improve reliability and performance.

Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.

You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have!

This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

Minimum of 7-8 years’ experience in Ansible and automation. Knowledge of YML and scripting in a customised enterprise environment.
Excellent knowledge with implementation experience of playbook development, execution and customization.
Considerably good skills in Git, GitHub, or data repository handling and maintenance.
Experience in CACF with specialised in integration & automation with various industry tool/implementation like Microsoft teams & mail system
Decent knowledge and experience in implementing automation using tools like ServiceNow, API integrations and third-party integration.
8-10 years’ experience with hands on related to administrative level in Windows/Linux/AIX operating system and scripting.
Skills in designing and optimizing workflows and implementing automation solutions the heterogeneous & diversified environment of enterprise level.
Leadership skills and capable of leading, mentoring, & developing the local/remote teams in big/heterogenous environments.
Experience and capable of providing and proposing the solutions and improvements to clients
Preferred Technical and Professional Experience

Considerable working experience in automation and integration of multiple technologies especially IaaS (Infrastructure as a code)
Linux/AIX server implementation and troubleshooting experience in large environments
5 to 7 years’ experience in NMS/EMS IBM Tivoli Netcool Suit of Products which includes Deployment, Configuration, Administering and Customization in Netcool/Omnibus, Probes, Gateways, WebGUI, ITM, Netcool Impact, Jazz for SM.
Experience on IBM Tivoli Netcool Omnibus 8.1 customized configuration and deployment of multi-tier architecture.
Working knowledge of Probes and Gateways, and experience in configuring various probes including MTTrapd, Syslog, EIF, Ping, Message bus probe etc.
Experience in configuring Object Server Gateways like JDBC, Uni and Bi-directional Gateway.
Good experience in JazzSM, Netcool/WebGUI deployment and configuration.
Experience in using database like MySQL/DB2 etc. for back-end data storage.
Experience of Public/Private cloud management. Especially migration from on-prem to cloud solution.
Roles & Responsibilities:

Designing, implementation, and management of Ansible-based automation systems.
Developing code using YAML templates and automated scripts to configure and deploy infrastructure endpoints such as servers.
Managing user and permissions. Designing automation processes and tools to streamline deployments across multiple environments.
Troubleshooting and documenting any issues related to Ansible and playbooks along with
Customize and configure ServiceNow applications, workflows and modules. Integrate ServiceNow with other systems and third-party applications using APIs and integration tools.
Design and optimize workflows. Perform regular system maintenance, upgrades, and patches to ServiceNow platform.
Development and customization of rules and automations to handle the events.
Development of health check monitoring scripts/automation and dashboards for different health check parameters.
Customization of probe rules based on the requirements.
Upgrading of IBM Tivoli suits of products based on the vulnerabilities.
Configuration of SSL certificates based on the requirements. Development of Triggers based on the environment and requirements.
Building Omnibus WebGUI CGI/script tools and dashboards

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

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