Rivertown Auto Mall (Ford, Toyota GMC. Buick, Subaru) is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified BDC Representative / Call Center Agent to our team. Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend
In addition to competitive pay, we offer our associates the following benefits:
Health InsuranceDental insurance Vision, Life, Disability insurance 401(k) plan with company match Paid vacation Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities Responsibilities Handle inbound leads (phone, internet) and direct to appropriate contactContact present customers (phone, email) to maintain and improve customer loyaltyDevelop pipeline of sales and service business opportunities (partnerships, etc.) leads throughWork with sales department to develop sales strategies and techniquesResearch and stay current in consumer and industry trendsCommunicate industry news and trends to management and dealership employeesOutstanding Customer Service Qualifications Auto dealership retail experience a plusAuto dealership Internet or Business Development Center (BDC) experiencePrevious call center experience a plusSuperior communication and customer service skillsExcellent follow-through skillsSolid working knowledge of the InternetFamiliarity with automotive financingMaintaining a positive, can-do attitude
Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer
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