Cashiers' provide our guests with outstanding customer service, counter sales, process invoices, tender payment and offer assistance by responding to guests’ inquiries and concerns in a professional and timely manner. In addition, perform store data entry of merchandise, inventory, supplies, and maintain the office area and customer lounge. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.
Full-Time Perks
Competitive Starting Rate of PayMedical, Dental, and Vision InsurancePaid PTO (personal time off) & HolidaysUniforms, Advancement, Company DiscountsFlexible Work Schedule, a Great Team Environment, and more….What's in your Future
Career: Many of our J-Team members have been with us for 5, 10, 15 and more years. We offer a unique set of jobs that include customer service, automotive service & repair, service advisor and key holder/management positions. This provides for a well-balanced foundation to meet our goals and challenges. Our members are the backbone of our success and have made tremendous contributions in terms of both productivity and leadership.
Training: Jiffy Lube offers a fantastic training program “Jiffy Lube University” a CBT (computer-based training) program designed to provide an investment in knowledge and skills to maintain the highest level of service. This is much like technical schools offer, but in addition to online training we also provide on-the-job training (hands-on) which provides for a more balanced skill set and “you’ll earn while learn”.
Opportunity: Jiffy Lube offers growth and career opportunities for our j-team members that seek promotions and career advancement. Many of members who started as Courtesy Tech’s have advanced to Lube Techs, Service Advisors, and Managers. We promote from within and provide the necessary training for j-team members to meet their career goals and objectives.
Qualifications
Previous experience is preferred with a minimum of 1-year automotive cashier or counter sales working for a dealership, tire center, repair shop or quick Lube. However, we would consider a candidate with some automotive office or counter sales experience. A high school diploma or GED is required, and for those considering college you can earn credits through Jiffy Lube (Ace Credit) courses.
Job Duties Include, but are not limited to…
Cashiers assist the Courtesy Technicians with greetings and courtesies as requiredPerform register transactions, tender payment, and data entryLearn the full range of the Jiffy Lube product line and servicesAssist technicians with courtesy services as requiredMust have a positive attitude, motivated and a team playerHave a valid driver’s license and authorized to work in the USMaintain the office and keep the customer lounge clean, safe, and presentableOnce you’ve become certified, you will be eligible for advancement opportunities and training in other positions [Lube Technician or Customer Service Advisor].
Core Qualities and Traits
Setting goals and objectives to meet and exceed all expectationsContinually learning and developing skills to meet all challengesBuilding strong relationships, providing world class customer serviceand rolling up your sleeves and leading by example to motivate and inspirePhysical Qualifications
Cashiers must expect to stand for long periods of time on hard surfaces, like concrete or metal, and expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises, and exhaust fumes.
Other physical qualifications include…
Must be able to lift and move work-related items up to 25 poundsMust be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Requirements Excellent problem-solving and critical thinking skillsEnergetic, hardworking, and able to multi-taskShow initiative, responsibility, and must be reliableGood interpersonal and communication skillsA positive attitude, strong work ethic, and a team playerMust have a valid driver’s license and authorized to work in the U.S.Complete all required training courses through Jiffy Lube University