Hendrick Automotive Group is seeking an experienced Sales Manager with experience leading the Sales Department. An ideal candidate should have knowledge and experience in the automotive retail industry to manage dealership sales operations, sales performance results, employee development, and customer satisfaction for new and used car sales. This job has direct supervisory responsibilities.
Benefits:
Our primary focus is to help our teammates accomplish the goals they have set for themselves, their jobs and their families. It's the Hendrick Advantage. Taking care of our employees helps us better care for our customers. We offer NO COST Employee Healthcare Benefits, 100% Paid Training, and Team Culture like no other.
Rewarding performance based pay plans and bonuses
The Best Dealership Facilities in the Area
College Scholarship Program
401(k) with Company Match
Largest privately owned auto group in the country, GREAT career growth potential
Paid Medical - NO COST Employee Healthcare and Prescription Plan
Generous paid time off/vacation and sick days
Basic Life Insurance
NO COST Employee Assistance Program
100% Paid Training
Comprehensive employee recognition/rewards programs
Hendrick Automotive Group is a back-to-back winner of Automotive News's Best Dealerships to Work For Award
Successful Team approach with Doing Business the Right Way Focus
Apply Now to build your career with one of the largest, most successful privately held dealership groups in the USA!
Pay Range:
Up to $180,000 per year and above (commission/bonus pay plan based on job performance).
Essential Duties and Responsibilities include the following:
Ensure successful achievement of all monthly sales & CSI objectives for the dealership, as outlined by the manufacturer and the Hendrick Pre-owned Performance Plan Objectives.
Ensure successful achievement of Autoguard Tier 3 each month.
Ensure MOC reputation achievement each month, per the Hendrick guidelines.
Responsible for improving sales and operations.
Works with upper management and Human Resources to make hiring and discipline decisions.
Assists sales team with processing or completing sales.
Trains and supervises sales team, ensures compliance with manufacturer training requirements.
Develops promotions to motivate sales team.
Sets schedules for sales team.
Oversees department inventory.
Interacts with customers to ensure customer satisfaction.
Responsible for sale price & trade-in vehicle appraisal decisions.
Ensures proper reporting of sales to manufacturer(s).
Has working knowledge of factory(s) incentive programs.
Attends required manager meetings.
Maintains effective employee relations.
Maintains an organized, clean and safe work area
Participates in required training
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned
Education/Experience:
College Degree or commensurate industry experience. Excellent sales skills, prior supervisory experience with Used Cars preferred. Working knowledge of automotive sales industry with automotive sales experience required.
Certificates and Licenses:
√ Valid Driver’s License
o Automobile Salesperson License
Skills Requirements:
Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of Dealership Management System and web based applications.
Communication Skills:
Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.
Attendance Expectations:
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.
Environment Demands:
Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, employee may be exposed to various work environments and required to perform a variety of tasks. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability:
Ability to add, subtract, multiply and divide.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions.
Hendrick Automotive Group's Core Values:
Servant Leadership
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity
Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning
Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement
Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. #CB
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.