Allentown, PA, USA
194 days ago
Automotive Service Advisor

***WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***

Ciocca Volkswagen is seeking an Automotive Service Advisor to join our growing team! With 52 dealerships 25 brands & 18 collision centers throughout Pennsylvania and New Jersey, don’t miss out on an opportunity to grow with us!

Why choose Ciocca Automotive?

Competitive & industry leading pay scale Proven career path, promotional opportunities Service & parts discounts Modern, state of the art technology & software – iPads, alignment quick check machines Use of of video multi-points, texting, and digital software Employee engagement events Volunteer and community service opportunities 401(k) Retirement Plan (with employer match) Employee Referral Bonus Program Paid Holidays & Paid Time Off Employee Assistance Program Medical, Dental, Vision, FSA, HSA plans Hospital Care Coverage, ST/LT Disability, Accident, AD&D, Critical Insurance Company Paid Life-Insurance*

Responsibilities include but are not limited to:

Greet and consult with the customer on applicable service needs Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle Document declines for services and ask for follow-up on future service considerations. Keep customer informed on completion times, service expenses, and possible changes Build and maintain relationship with the customer

Qualifications include but are not limited to:

Automotive Service Advisor experience in a dealership setting required Strong communication skills to deal with customers and employees Proficient computer skills Positive, can-do attitude MUST be willing to adapt to Ciocca culture, processes, and procedures

With 52+ dealerships and growing, there are many opportunities for advancement.

Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

Confirm your E-mail: Send Email