Antwerpen CDJR is currently seeking a Service Writer to join our team. Our busy service department is looking for a collaborative, customer-oriented, and energetic individual to join our service team. If you are tired of where you work and you would like to work in a safe, clean environment, come and see what we have to offer. Add to your experience, develop your skill set and realize your potential with our team. We are a place for employees to have a career, not just a job. What We OfferMedical, Dental and Vision Insurance - the best in the business401K PlanGrowth opportunitiesCommunity involvementDiscounts on products and servicesWork life balanceResponsibilitiesMeet with customers and determine their needs for repair and/or service of their vehicle issuesIncrease customer satisfaction by building customer relationsMaintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relationsMonitor the progress of each vehicle throughout the day, and update customers frequentlyIncrease profitability by maximizing sales & executing retail promotionsOversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion timesOversee and participate in quality controlParticipate in the development and documentation of standard operating procedures as appropriateQualificationsPrevious dealership experience is preferredAbility to read and comprehend written instructions and informationExcellent customer service skillsTeam playerValid driver’s license  We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.