Supervisors “Key Holders” work in a fast-paced specialized service environment responsible for servicing our guests’ vehicles and ensure quality workmanship. They are certified technicians and responsible for overseeing teammates and ensuring that all policies, procedures, and services are performed to Jiffy Lube’s highest standards. In addition to overseeing the store in the absence of the Store Management, the Supervisor sets an example as a leader, focusing on the career development of teammates, and provides consistent guidance and direction. These are our resident experts who ensure quality workmanship to get our guests back on the road. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program, for certification.
Full-Time Perks
Starting Rate of Pay [$13-$15] Hour + Bonus, World class training, Medical & Dental Insurance, Paid Vacation, Paid Holidays, Uniforms, Advancement, Company Discounts, Flexible Schedule, Great Team Environment, and more…..
Core Qualities and Traits
• Setting goals and objectives to meet and exceed all expectations
• Continually learning and developing skills to meet all challenges
• Building strong relationships, providing world class customer service
• And rolling up your sleeves and leading by example to motivate and inspire
Supervisor Qualifications
Previous work experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're lookin for people who can provide exceptional leadership and the ability to inspire a high-performance team. A high school diploma or GED is required, and for those considering college you can earn credits through Jiffy Lube (Ace Credit) courses. Also, all J-Team members must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, as well as be able to speak effectively with our guests and other teammates.
The ideal candidate will...
• Have problem-solving and critical thinking skills
• Be energetic, hardworking, and able to multi-task
• Show initiative, responsible, and must be reliable
• have good interpersonal and communication skills
• Be computer savvy to learn POS system invoicing,
tender payments, and promotional transactions
Physical Qualifications
Supervisors must expect to stand for long periods of time on hard surfaces, like concrete or metal, and expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises, and exhaust fumes.
Other physical qualifications include…
• Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment
• Must be able to lift and move work-related items up to 25 pounds
• Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed
• Supervisors are responsible for performing Jiffy Lubes Signature Service Oil Change, inspect and service fluids, filters, headlamps, wipers, tire rotations and other minor services…
• Overseeing technicians on the floor to ensure they follow all procedures
• Mentoring and coaching all store-level teammates and employee development
• Have a positive attitude, strong work ethic, motivated, and a team player
• Must have a valid driver’s license and authorized to work in the U.S.
• Complete all required training courses through Jiffy Lube University
• Ensure that the service center is clean, orderly, and presentable