Why work for CarShop-Penske Automotive Group?

We offer a total rewards package that includes paid vacations, 401k, and health benefits and a Technician Quarterly Incentive program. CarShop has been named to the prestigious 2024 Glassdoor Best Places To Work List and has also won a Top Workplace award from Philly.com and Pittsburgh Post-Gazette for the last ten consecutive years! CarShop is part of Penske Automotive Group, a Fortune 500 company. CarShop is an equal opportunity employer.

What is the Role Where you will Add Value?

Automotive Technician:

We have created an opportunity to help build out our service technical team. In this role you will service and repair our customers' vehicles with precision and efficiency, and offer our customers with prompt, courteous and excellent service while achieving the goals of the department. The technician is a critical team member for maintaining the company culture in the work environment, which sets CarShop apart from others in the industry. This role directly impacts the efficiencies, the team environment, and perceptions of the customer.

What Will you do?

Perform work as outlined on repair order with efficiency and accuracy, in accordance with CarShop standards. Drains oil and refills with required amount of oil along with replacing oil and air filters. Inspects vehicle fluid levels, replenishes as necessary Checks tire pressure and adds air if needed. Communicates with the parts department to obtain needed parts Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed by the promised time. Documents all work performed and recommended on the repair order Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.

What Skills do you need?

Great diagnostic and problem-solving abilities. Proposes creative yet practical and cost-effective solutions to problems and process improvements. Solid people and communication skills. Exemplifies integrity with follow through on commitments. Does not cut corners. Action oriented; a "doer", achieving results despite lack of resources. Plans, prioritizes, and executes work to achieve the greatest result -- customer satisfaction, great service at the lowest cost. Is steady and constant, always striving for excellence. Sustained performance.